A668
Located in Ypsilanti, MI
Pay: $80,000-$100,000 salary
Job Full Description
Customer Service Manager
A manufacturing company is seeking a Customer Service Manager for their Ypsilanti location. This is a DIRECT HIRE position.
What you’ll need to succeed as a Customer Service Manager
- 3+ years of experience supervising or managing staff.
- 5+ years of experience in customer service or a related role.
- High School diploma or equivalent
What you’ll be doing as a Customer Service Manager
- Complete start-up of new equipment while building and maintaining relationships with end users.
- Manage commercial terms for service projects, including costs for customer service resources.
- Assign and schedule technicians to perform equipment start-ups.
- Coordinate with project managers for site readiness and scheduling/dispatch of resources.
- Work with engineering managers to confirm technical lineups and address technician questions to ensure high-quality start-up and training.
Additional information for the Customer Service Manager
- $80,000-$100,000 salary
- Monday-Friday, 8am – 5pm
- Ypsilanti, MI
About Express Employment Professionals:
As one of the leading staffing companies in North America, Michigan, and Washtenaw County, we’re ready to help you take the next step in your career. Express Employment Professionals of Ann Arbor works with job seekers to help find the right job for their skills and experience. We specialize in long-term, contract-to-hire and professional search opportunities within Office Services, Accounting, Administration, HR, IT, Skill Trades and Light Industrial. By working with Express Employment Professionals of Ann Arbor, you are eligible to receive full benefits during your employment. Here at Express Employment Professionals of Ann Arbor, our mission is to put more people to work today than we did yesterday. This mission is driven by a passion for people, and a passion to enrich the lives of those we encounter everyday through a high level of integrity and quality of service.
Ann Arbor, MI
2804
2750 South State Street
Suite 4
Ann Arbor, MI 48104
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