GS333
Located in Grand Rapids, MI
Pay: $19-$20/HR
Job Full Description
Enrollment Counselor Job Summary:
A private faith-based university in Grand Rapids, MI is hiring for an Enrollment Counselor to join their growing team! This role is a fast-paced, people-focused job that requires great customer service orientation, a desire to see others grow, and a self-directed and motivated work-style. This is a long-term opportunity with a renowned university local to Grand Rapids, MI.
Enrollment Counselor Responsibilities:
- Conduct high-volume outbound communication, engaging prospective students at various enrollment stages
- Achieve individual and team enrollment goals
- Present accurate degree program options to support informed decisions
- Provide excellent customer service through clear communication and follow through
- Build relationships to earn referrals based on service quality
- Conduct individual and group presentations on program details
- Apply critical thinking to identify and resolve concerns
- Assist prospective students by connecting them with relevant services and resources
- Guide incoming students through major selection, enrollment, and transition to the digital learning platform
- Monitor and manage student interactions using university CRM
Schedule and Pay:
- 1st shift, 8:00am-5:00pm Mon-Fri w/ flexibility to work until 7:30pm 2-3 days per week as needed
- $19-$20/HR based on experience
Enrollment Counselor Qualifications:
- Candidates must be able to demonstrate beliefs that align with the core mission and values of the university
- Minimum 3 years inside sales, customer service, or enrollment recruitment experience, with history of meeting goals
- Bachelors degree or equivalent
- Developed computer skills and familiarity with Google Suite and Microsoft Office
- Passionate belief in the power of education along with the desire to help others achieve their academic, professional, and personal goals
- Understanding of adult student needs and motivations for earning a degree
- Willingness to consistently go above and beyond to serve students
- Strong interpersonal and communication skills
- Caring, compassionate, action oriented, and self-motivated
- Ability to maintain a positive professional attitude
- Ability to work on a team environment and independently
Apply Now!
- Quick Apply Here
- Send Grant your resume: grant.stevens@expresspros.com
- Give our office a call: 616-281-0611
- Stop by our office: 1760 44th Street SW, Suite 10, Wyoming, MI 49519, Inside the Chateau Centre.
Location: Grand Rapids, MI
Position Type: Evaluation Hire, Full Time
What Makes Express Employment Professionals Different?
Express Employment Professionals is a local employment agency that has been helping people find great jobs in Grand Rapids since 1996. We focus on helping people find permanent, long-term positions at some of the best companies in the area. Every week we are actively working with 130+ companies in the Greater Grand Rapids area.
Express has a wide variety of jobs available, including:
- Light Industrial
- Skilled Trades
- Administrative
- Professional
Benefits of working with Express:
- Weekly Pay
- Medical, Dental, Vision, Short-Term Disability, and Life Insurance
- 401(K) Savings Plan
- Holiday and Vacation Pay
- Scholarship programs
- Free Online Training
Apply today on the ExpressJobs app! Search for other great job openings in your area, build your profile, and apply, all from your mobile device. Available in the Apple App Store or Google Play.
Grand Rapids, MI
1357
1760 44th St SW
#10
Grand Rapids, MI 49519
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