V562
Located in Medford, MN
Pay: $18.50-$22.00
Job Full Description
Member Services Representative
8a-5pm Monday-Friday
Medford, MN $18.50-$22.00/hour depending on experience
Responsibilities:
- Assist members over telephone or in-person with questions, concerns, and complaints they have
- Document all calls accurately and appropriately
- Assist with benefit questions, locations of providers, pharmacy issues, etc. to ensure best continuum of care possible
- Be aware of and comply with all Federal, State, and County laws and regulations related to health care services
- Initiate contact with new members to verify receipt of new member materials and to inform them of other health and wellness services available to them
- Perform other duties as required within scope and responsibility of the job
Qualifications:
- Prior experience with customer service or call center (1 year or more)
- Knowledge of Spanish and/or Somali languages a plus.
- Preferred: Bilingual, post high school education in business, healthcare or insurance; Knowledge of Medicard and Medicare rules
Benefits of Working with Express:
- Weekly pay and immediate benefits!
- Evaluation to Hire positions - get your foot in the door at a great company!
- Personalized job matching and interview prep!
- No fees to you, ever!
- Quick hiring process - get started as soon as tomorrow!
Positions fill fast - Apply Today!
For more information, contact Express Employment Owatonna on Facebook or call us at 507-455-3002!
Owatonna, MN
2084
812 South Elm Street
Owatonna, MN 55060
Apply Now Email Us