Job Details

Call Center Representative November 20, 2024

NNT10

Located in Lincoln, NE

Pay: $16.50/hr

Job Full Description

Location: Lincoln, NE
Schedule: Hybrid: In-office Monday–Wednesday, Remote Thursday–Friday
Start Date: 12/01/2025
Pay: $16.50/hr | $17.50/hr for bilingual (English/Spanish) candidates

Do you excel in customer service and communications? Are you experienced in a fast-paced office, retail, or call center environment? Express Employment Professionals is urgently hiring Call Center Representatives for a hybrid inbound call center role. These positions are ideal for candidates with experience in industries such as banking, insurance, airport services, IT, and retail.

Key Responsibilities

  • Handle inbound customer service calls with professionalism and empathy
  • Resolve customer issues, complaints, and inquiries efficiently
  • Recommend products and services based on customer needs
  • Accurately document interactions in the company database
  • Collaborate with team members and perform other duties as assigned
  • Other duties as assigned

Qualifications

  • Prior experience in a customer service, call center, retail, bank, insurance, or airport setting required
  • Computer proficiency and ability to navigate IT systems required
  • Strong verbal and written communication skills
  • Bilingual (English/Spanish) preferred
  • Ability to multitask, prioritize, and work independently

Schedule & Compensation

  • Hours: Monday–Friday, 10:00 AM – 7:00 PM
  • Pay: $16.50/hr, $17.50/hr for bilingual (English/Spanish) candidates

Benefits

  • Health, Vision, Dental, and Life Insurance
  • Short-Term Disability
  • Weekly Pay
  • Referral Bonuses

How to Apply

Interested? Send your resume to shalene.richart @expresspros.com. View all openings at expresspros.com/LincolnNE/Job-Openings.aspx

About Express Employment Professionals

Express Employment Professionals is one of North America’s leading staffing firms, helping job seekers find roles that match their skills and experience. Whether you're looking for full-time, temporary, or direct placement opportunities, we’re here to help you build your career.

Building your career. Building relationships. Apply with Express today.

Express Employment Professionals is an equal opportunity employer committed to workplace diversity.

 

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Lincoln, NE
3087
4955 O Street
Suite C
Lincoln, NE 68510

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