Job Details

Product Support Sales Representative September 17, 2025

Located in Omaha, NE

Job Full Description

Location: Omaha, NE
Pay: Base + Commissions
Job Type: Full-Time

Join Our Sales Team:

Are you passionate about strong customer relationships and driving sales growth?

Express Employment Professionals is seeking a motivated Product Sales Support Representative in the Omaha market. If you have a passion for customer service, sales, and building long-term relationships, this is your opportunity to grow with a leading equipment dealer. Whether you’ve worked as a sales associate, cashier, retail rep, or sales support specialist, we welcome your experience and drive.

Key Responsibilities:

  • Promote and sell parts and services—including consumables, undercarriage, and repairs
  • Prepare and present accurate estimates to customers
  • Understand customer fleet needs to grow service presence
  • Maintain CRM records: machine lists, contacts, influencers, and purchasing history
  • Promote new, used, and all-makes parts programs
  • Conduct regular machine visits and inspections
  • Train customers on product usage and technology
  • Collaborate with mainline sales reps to deliver seamless support
  • Serve as primary contact for maintenance and emergency repairs
  • Communicate clearly about parts availability and scheduling
  • Prioritize customer needs while managing downtime and logistics
  • Participate in local trade association events
  • Perform other duties as assigned

What You Bring:

  • Mechanical aptitude and quoting experience
  • Proficiency in Microsoft Office and CRM systems
  • Valid driver’s license with clean driving record
  • Excellent written and verbal communication skills
  • Strong customer service and relationship-building abilities
  • Self-motivated, detail-oriented, and organized

Physical Requirements:

  • Lift, carry, and push up to 60 lbs
  • Stand, climb, and work outdoors in varied weather conditions
  • Travel as needed for training and customer support

Education & Experience:

  • Minimum 2 years of customer-facing sales and CRM experience
  • Associate degree or equivalent required; Bachelor’s degree preferred
  • Heavy equipment parts and service sales experience is a plus

Benefits:

  • Medical, dental, and vision insurance
  • Short-term disability & voluntary long-term disability
  • Basic life insurance
  • 401(k) with 6% company match
  • $800/year tool stipend
  • Company-provided work boots & prescription safety glasses
  • 80 hours PTO + 8 paid holidays

#INDEG

Lincoln, NE
3087
4955 O Street
Suite C
Lincoln, NE 68510

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