Job Details

Customer Service Representative - Sales Support October 14, 2025

BCSRSS

Located in Lincoln, NE

Pay: $20.00/hr

Job Full Description

Location: Lincoln, NE
Schedule: Monday–Friday, 7:45 AM – 5:15 PM
Pay: $20/hour
Employment Type: Full-Time
Openings: 2 Positions Available

Role Overview

Express Employment Professionals is assisting a local company in their search for two full-time Customer Service/Sales Support Representatives to join their inside sales and customer service team. These roles will be joining a small, tight-knit team. You’ll rotate between in-person and phone-based customer service, assisting customers with product selection, order entry, and warranty support. This is a non-commissioned, low-pressure role with no cold calling or upselling — just genuine support and problem-solving.

Key Responsibilities

  • Provide technical support and customer service in-store and by phone
  • Assist with order entry, product selection, and inventory recommendations
  • Handle mis-picked, damage, return, and warranty claims
  • Restock displays and maintain front desk/counter appearance
  • Attend training meetings and continually learn product lines
  • Support sales team and other staff with technical and warranty-related questions
  • Maintain professionalism and responsiveness in a fast-paced retail setting

Requirements

  • Strong mechanical aptitude and understanding of inventory lines required
  • Prior experience in a sales role required
  • Computer literacy and ability to type at least 65 WPM required
  • Familiarity with POS and order management systems required (Oracle preferred)
  • Excellent reliability, attendance, communication, and flexibility
  • Ability to work independently and stay task-oriented
  • Ability to lift up to 50 lbs

Lincoln, NE
3087
4955 O Street
Suite C
Lincoln, NE 68510

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