BCSRSS
Located in Lincoln, NE
Pay: $20.00/hr
Job Full Description
Location: Lincoln, NE
Schedule: Monday–Friday, 7:45 AM – 5:15 PM
Pay: $20/hour
Employment Type: Full-Time
Openings: 2 Positions Available
Role Overview
Express Employment Professionals is assisting a local company in their search for two full-time Customer Service/Sales Support Representatives to join their inside sales and customer service team. These roles will be joining a small, tight-knit team. You’ll rotate between in-person and phone-based customer service, assisting customers with product selection, order entry, and warranty support. This is a non-commissioned, low-pressure role with no cold calling or upselling — just genuine support and problem-solving.
Key Responsibilities
- Provide technical support and customer service in-store and by phone
- Assist with order entry, product selection, and inventory recommendations
- Handle mis-picked, damage, return, and warranty claims
- Restock displays and maintain front desk/counter appearance
- Attend training meetings and continually learn product lines
- Support sales team and other staff with technical and warranty-related questions
- Maintain professionalism and responsiveness in a fast-paced retail setting
Requirements
- Strong mechanical aptitude and understanding of inventory lines required
- Prior experience in a sales role required
- Computer literacy and ability to type at least 65 WPM required
- Familiarity with POS and order management systems required (Oracle preferred)
- Excellent reliability, attendance, communication, and flexibility
- Ability to work independently and stay task-oriented
- Ability to lift up to 50 lbs
Lincoln, NE
3087
4955 O Street
Suite C
Lincoln, NE 68510
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