AME05
Located in Lincoln, NE
Pay: $19.50/hr
Job Full Description
Location: Lincoln, NE
Pay: $19.50/hour
Training Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Regular Schedule: Monday–Friday, 8:45 AM – 5:30 PM
Join a well-known leader in the insurance industry that’s consistently recognized as a top place to work! Express Employment Professionals is hiring Customer Service Representatives to support this company's administrative team. Whether you come from a call center, retail, hotel front desk, bank, or receptionist background, your customer-first mindset will thrive here.
What You’ll Do
- Provide exceptional customer service via phone, email, and written correspondence with empathy and professionalism
- Manage group policy administration including: New case setup, billing, premium collection, reconciliation, and policy changes
- Group terminations and final accounting
- Proactively reach out to customers to resolve issues and build loyalty
- Collaborate across departments to ensure accurate and timely service delivery
- Maintain high standards for accuracy, turnaround time, and quality
- Tackle special assignments and projects as needed
What You Bring
- High school diploma or equivalent required
- 1-3 years of experience in a client service, call center, retail, hotel, bank, or similar position required
- Strong computer skills and proficiency with Microsoft Office Suite required
- Insurance experience is a plus
- Strong verbal and written communication skills
- Excellent phone etiquette and problem-solving abilities
- Ability to prioritize tasks and meet deadlines consistently
- Strong organizational and analytical skills
- Self-starter who thrives in both independent and team settings
Why You’ll Love Working Here
- Be part of a company known for its positive culture, career development, and industry leadership
- Enjoy a structured training program and supportive team environment
- Make a meaningful impact in the lives of our customers every day
Ready to bring your front desk, receptionist, or customer service skills to a company that values your growth? Apply now and start your journey with a trusted name in insurance!
#INDHP
Lincoln, NE
3087
4955 O Street
Suite C
Lincoln, NE 68510
Apply Now Email Us