N108
Located in Morrisville, NC
Pay: $50K+Commission
Job Full Description
The Inside Sales Rep serves as the initial point of contact for customers, playing a critical role in establishing lasting relationships that drive ongoing revenue through recurring subscription opportunities.
Sales & Account Management
•Initiate contact with prospective customers to qualify, develop, negotiate, and close new subscription or plan-based opportunities, targeting high-conversion leads.
•Clearly articulate the benefits and structure of subscription plans through comprehensive product training, highlighting how our bundled offerings can provide clear, customized solutions.
•Maintain continuous communication with clients using varying methods of communication such as phone, email, and social platforms to foster relationships and encourage plan adoption or upgrades.
• Identify and pursue untapped upsell opportunities within existing accounts, maximizing revenue.
•Stay updated on company products, service updates, and promotions to offer tailored recommendations aligned with client goals.
•Utilize access to company marketing information, industry trends, competitor offerings, and product enhancements to convert leads into sales opportunities.
•Leverage insights from marketing resources, industry trends, and competitor offerings to position our subscription plans as superior solutions.
Sales Process Management
•Manage the full sales cycle from lead qualification through closing, ensuring all activities are tracked in the CRM.
•Act as a primary point of contact for customers, addressing inquiries throughout the sign-up process.
•Negotiate terms and pricing with customers, ensuring a mutually beneficial agreement.
•Meet or exceed monthly targets using effective consultative and transactional selling strategies.
•Prepare and present proposals and quotes that align with the customer’s needs, recommending the most appropriate plan; collaborate with internal teams to ensure proposals align with customer expectations and company offerings.
•Arrange payment terms in accordance with established guidelines.
•Manage customer records and opportunities within the CRM system, retaining accurate notes and data.
•Utilize programs and systems such as Microsoft 365, Chrome, and LinkedIn on a daily basis.
•Perform other work-related duties as assigned.
Position Requirements
Education Level: Bachelor’s degree, or equivalent experience.
Experience Level: at least 1 year experience in quota-driven sales environment with consultative sales knowledge.
Required Skills: Strong written and verbal communication skills. Relationship building and trust cultivation. Customer service orientation. Problem-solving and critical thinking. Time management and organizational skills. Ability to analyze customer needs and business objectives. Proven ability to quickly establish rapport and deliver value within every client interaction.
Proficient with Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint). Proficient in using CRM software.
Durham, NC
1425
5306 NC Highway 55
Suite 103
Durham, NC 27713
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