Job Details

Member Services Representative October 15, 2025

A137

Located in Morrisville, NC

Pay: $22-$25

Job Full Description

Member Services Representative:

 

Requirements

 

  • Open and maintain member accounts, including Checking, Savings, IRAs, CDs, etc..
  • Provide information and answer questions for members and potential members in person, through written correspondence, via e-mail, and over the telephone.
  • Login to our phone queue to answer incoming calls when they are not helping someone in the branch.
  • Help members with account questions and problems, including Home Banking, Mobile Banking and Bill Pay questions.
  • Fill in on the teller line when the Teller for the branch is on break, vacation, or sick.  
  • At least 1 year of account opening and IRA experience in a retail banking environment is required
  • Credit Union experience is preferred.
  • A great personality and the ability or willingness to cross-sell products and services is required.  
  • Basic Teller Duties.
  • Strong attention to detail and a professional, team-oriented attitude is required.
  • Excellent written and verbal communication skills are required.
  • Proficiency in Microsoft Office and basic computer skills is required.
  • High School Diploma or equivalent is required.

Durham, NC
1425
5306 NC Highway 55
Suite 103
Durham, NC 27713

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