Located in Durham, NC
Pay: $20/hr.
Job Full Description
Bilingual Customer Service Representative (Hardscape & Lawncare Focus)
Location: Durham, NC
Pay: $20/hour
Schedule: Monday–Friday, 7:30 AM – 4:30 PM
Job Summary
Bilingual (English/Spanish) Customer Service Representative to support our Durham, NC location. This role is ideal for someone with hands-on experience in hardscape and lawncare who is looking to transition into a customer-facing position. Prior customer service experience is not required—we value your industry knowledge and willingness to learn.
Key Responsibilities
- Assist customers in-store and over the phone in both English and Spanish
- Provide product recommendations based on customer needs, especially in hardscaping and lawncare materials
- Answer questions about products, availability, pricing, and basic installation guidance
- Process orders, invoices, and transactions accurately
- Coordinate with warehouse and yard staff to ensure timely order fulfillment
- Maintain a clean, organized, and professional front counter area
Required Qualifications
- Fluent in English and Spanish (spoken and written)
- Background in hardscape and/or lawncare (landscaping, installation, or related field)
- Basic computer skills and comfort learning new systems
- Positive attitude and willingness to learn
Work Environment
- May require occasional lifting (up to 50 lbs)
- Fast-paced environment, especially during peak landscaping seasons
Durham, NC
1425
5306 NC Highway 55
Suite 103
Durham, NC 27713
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