Patient Service Representative (PSR) October 17, 2025

Located in Fayetteville, NC

Pay: Based on Experience

Job Full Description

About the Role

We’re seeking a friendly, detail-oriented Patient Service Representative (PSR) to join a fast-paced healthcare team. The ideal candidate provides excellent patient support, manages front-office operations efficiently, and ensures the highest level of customer service and confidentiality. 

Key Responsibilities

• Greet patients and visitors with professionalism and warmth 

• Schedule and confirm appointments using electronic medical record (EMR) systems

• Collect and verify patient information, insurance, and payments

• Maintain and organize patient charts and medical records accurately

• Answer multi-line phones and route calls appropriately

• Support clinical staff with daily administrative tasks

• Ensure compliance with HIPAA and privacy regulations 

Qualifications

• 1–2 years of experience in a medical office, clinic, or healthcare setting

• Proficient in Microsoft Office (Word, Outlook, Excel) and EMR software

• Excellent communication and customer service skills

• Strong attention to detail and ability to multitask 

Why Join Us 

• Supportive, team-oriented environment , 

• Opportunity for growth and professional development

• Temp-to-hire opportunities with stable employers 

 

Call to apply today 910-348-0777

#FNC 

Fayetteville, NC
1420
894-E Elm Street
Fayetteville, NC 28303

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