Job Details

Customer Service Representative June 11, 2025

C422

Located in Henderson, NC

Pay: $15.63 plus DOE

Job Full Description

Full Time Customer Service Pro

Are you a Customer Service Pro?....a skilled communicator who keeps the wheels turning.  Do you have a sharp eye for detail and a friendly voice, who can handle incoming orders, resolve issues, and ensure customers get exactly what they need - fast?  We are currently screening for a local company where you will bring your professional touch to every interaction as you bridge the gap between production and satisfied clients. 

Schedule:  Monday - Friday 8:30 am -5:00 pm

 Pay: $16 - $18/hour   

Customer Service Rep Duties:

  • Communicate w/customers via phone and email
  • Enter purchase orders (ERP (X3)
  • Update customer on back-ordered items
  • Provide shipment tracking
  • Create drop ship purchase orders
  • Create return merchandize authorizations
  • Setup customers in ERP
  • Send pick list to the warehouse
  • Helping with web checkout process
  • Quickly determine customer needs and provide appropriate solution
  • Other duties as assigned

Qualifications:

  • HS Diploma
  • 3 years plus relevant experience
  • Ability to read, write and speak fluent English
  • Strong written, verbal, active listening and phone communication skills.
  • Ability to communicate effectively and in a professionals manner
  • Work as a team environment 
  • Must be detail oriented, ability to plan, organize, prioritize and multi-task

Schedule:  Monday - Friday 8:30 am -5:00 pm

 Pay: $16 - $18/hour   

  Get ready to put your customer service skills to work for you - Apply today!

  • Directly apply to the job through this Job Posting Site
  • Apply through our local website expresspros.com/oxfordnc
  • Call the local office to setup a time to connect 919-693-1730 

About Express Employment Professionals-Oxford, NC

Since 2001 Express Oxford, NC have helped local companies and jobseekers meet. Over that time, we have helped thousands of jobseekers find long lasting careers.  Our goal at Express is to find each job seeker the right long-term fit, at no cost!  We look forward to meeting you.

 

 

 

 

Oxford, NC
2387
124 Main Street
Oxford, NC 27565

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