Job Details

IDD Clerical/Intake Assistant October 13, 2026

Located in Amarillo, TX

Pay: $15.66 - $15.66

Job Full Description

IDD CLERICAL / INTAKE ASSISTANT
Pay: $15.66/hour
Schedule: Monday–Friday 8am-5pm

We are looking for a friendly, organized Clerical / Intake Assistant to support a busy behavioral health and developmental disabilities office. This is a great opportunity for someone who enjoys helping people, working with detailed information, and keeping an office organized.

You do not need to know all of the healthcare programs and terminology on day one. We are looking for someone with strong clerical skills who is comfortable learning new systems and processes.

What You'll Do
  • Answer incoming phone calls and assist clients with basic questions
  • Receive and process new client referrals
  • Enter client information accurately into computer systems
  • Schedule assessments and appointments with providers
  • Gather records and information needed for upcoming appointments
  • Register new clients and update client information
  • Document phone calls and other client contacts
  • Make reminder calls for scheduled appointments
  • Prepare and send letters and other correspondence
  • Perform filing, typing, scanning and general clerical duties
  • Maintain confidentiality when working with sensitive client information
What We're Looking For
  • Previous clerical, administrative, receptionist or office experience
  • Strong computer and data-entry skills
  • Good attention to detail and organization
  • Comfortable speaking with clients and families by phone
  • Ability to learn new computer systems and terminology
  • Dependable and able to manage multiple tasks
  • Professional, patient and compassionate communication style
Healthcare, behavioral health, medical office, social services or patient intake experience is helpful, but not required.

This position is a great fit for someone who enjoys administrative work while also knowing their work helps connect individuals and families with important services and resources.      

Amarillo, TX
1982
6605 I-40 West
Amarillo, TX 79106

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