Located in Edinburg, TX
Pay: 12
Job Full Description
Administrative Assistant
Location: McAllen, TX
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Pay: $12.00 per hour
Position Overview
We are seeking a dependable, organized, and bilingual Administrative Assistant to support the daily operations of a court-ordered education program. This role involves assisting clients throughout the enrollment process, maintaining accurate records, coordinating class documentation, and serving as a liaison between clients and court-related professionals.
The ideal candidate is detail-oriented, comfortable with technology, and possesses excellent communication and customer service skills.
Key Responsibilities
- Answer incoming calls and assist clients with enrollment into court-ordered classes.
- Explain program requirements and answer questions regarding the enrollment process.
- Email enrollment forms, class materials, and other required documents to clients.
- Document all client interactions, payments, attendance, and case notes accurately.
- Process payments and maintain organized records.
- Prepare and issue course completion certificates.
- Assist clients with completing paperwork and resolving technical issues related to virtual classes or email communication.
- Communicate professionally with attorneys, probation officers, parole officers, court staff, and other agencies regarding client participation and documentation.
- Maintain confidentiality of client records and sensitive information.
- Perform general administrative duties including data entry, filing, scheduling, and document preparation.
Qualifications
- High school diploma or equivalent required.
- Previous administrative, customer service, receptionist, or office experience preferred.
- Bilingual in English and Spanish required.
- Proficient in Microsoft Word, Excel, Outlook, and email communication.
- Strong computer and technology skills with the ability to assist clients remotely.
- Excellent verbal and written communication skills.
- Strong organizational skills with exceptional attention to detail.
- Ability to manage multiple tasks in a fast-paced office environment.
- Professional, dependable, and able to maintain confidentiality.
Preferred Skills
- Experience working with legal, court, social services, or educational programs is a plus.
- Strong problem-solving and customer service abilities.
- Ability to communicate effectively with clients from diverse backgrounds while maintaining professionalism and empathy.
For immediate consideration, please call Perla at 956-664-9675 ext. 180
McAllen, TX
1670
504 North 10th Street
Suites B1-B5
McAllen, TX 78501
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