Located in Mission, TX
Pay: 17
Job Full Description
Program Support Specialist
Mission, TX
Monday-Friday 8am-5pm
$17/hour
The Program Support Specialist supports the mission of C2 GPS by providing operational support to the workforce center staff and provides technical support for workforce customers.
Essential Functions:
- Reviews and examines compliance reports to ensure alignment with program requirements.
- Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer’s original case file.
- Participates in customer hearings and submits relevant documentation to appropriate parties.
- Seeks out new ways to improve workforce services to meet labor market needs.
- Performs other related duties as assigned.
Knowledge/Skills/Abilities:
- Knowledge of workforce development.
- Knowledge of word processing, spreadsheet, technology, and computer skills.
- Exceptional customer service and interpersonal skills.
- Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
- Excellent verbal and written communication skills, to include documentation.
- Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
- Ability to develop strategies and solutions.
Education and Experience:
- High School Diploma or GED required.
- Valid driver’s license and proof of insurance with safe driving record.
- One year of relevant experience is preferred.
- Bilingual in English and Spanish strongly preferred.
For immediate consideration, please call 956-664-9675 ext.180 Perla
McAllen, TX
1670
504 North 10th Street
Suites B1-B5
McAllen, TX 78501
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