Job Details

Mortgage Customer Service Specialist June 16, 2025

Located in Walla Walla, WA

Pay: $20-$22/hr

Job Full Description

Launch Your Career with a Respected Local Bank!

Mortgage Customer Service Specialist

Walla Walla, WA | $20.00 – $22.00/hr

Are you ready to get your foot in the door with a well-established financial institution that values your potential and offers room to grow? Specialized Recruiting Group of Walla Walla is partnering with a trusted local bank to find a Mortgage Customer Service Specialist who’s passionate about helping people and thrives in a fast-paced, detail-oriented environment.

Why This Role Rocks:

  • Step into stability with a company known for its strong community roots and commitment to excellence.
  • Grow your career in mortgage banking while working alongside experienced professionals.
  • Make a real impact by helping customers navigate the ins and outs of their home loans.

What You’ll Be Doing:

  • Be the go-to expert for customer questions about payments, escrow, insurance, taxes, and more.
  • Handle adjustable-rate and alternative mortgage products with confidence.
  • Conduct annual escrow analyses and ensure accurate credit reporting.
  • Process payments, refunds, and system updates with precision.
  • Collaborate with internal teams to solve complex issues and keep everything running smoothly.

What You Bring to the Table:

  • A high school diploma or equivalent (college a plus!)
  • Experience in mortgage banking and customer service is a plus
  • Familiarity with loan servicing and mortgage regulations is preferred
  • Proficiency in Microsoft Office
  • Top-notch communication and problem-solving skills
  • A proactive mindset and the ability to adapt to change

This is more than just a job—it’s a chance to build a meaningful career in a supportive, professional environment. If you're ready to take the next step, we want to hear from you!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Shift:

  • 8 hour shift
  • Day shift

Work Location: In person

Walla Walla, WA
2450
101 West Poplar Street
Suite A
Walla Walla, WA 99362

Apply Now Email Us

Close