Launch Your Career with a Respected Local Bank!
Mortgage Customer Service Specialist
Walla Walla, WA | $20.00 – $22.00/hr
Are you ready to get your foot in the door with a well-established financial institution that values your potential and offers room to grow? Specialized Recruiting Group of Walla Walla is partnering with a trusted local bank to find a Mortgage Customer Service Specialist who’s passionate about helping people and thrives in a fast-paced, detail-oriented environment.
Why This Role Rocks:
- Step into stability with a company known for its strong community roots and commitment to excellence.
- Grow your career in mortgage banking while working alongside experienced professionals.
- Make a real impact by helping customers navigate the ins and outs of their home loans.
What You’ll Be Doing:
- Be the go-to expert for customer questions about payments, escrow, insurance, taxes, and more.
- Handle adjustable-rate and alternative mortgage products with confidence.
- Conduct annual escrow analyses and ensure accurate credit reporting.
- Process payments, refunds, and system updates with precision.
- Collaborate with internal teams to solve complex issues and keep everything running smoothly.
What You Bring to the Table:
- A high school diploma or equivalent (college a plus!)
- Experience in mortgage banking and customer service is a plus
- Familiarity with loan servicing and mortgage regulations is preferred
- Proficiency in Microsoft Office
- Top-notch communication and problem-solving skills
- A proactive mindset and the ability to adapt to change
This is more than just a job—it’s a chance to build a meaningful career in a supportive, professional environment. If you're ready to take the next step, we want to hear from you!