C168E
Located in Abrams, WI
Pay: $18-19.50/hour
Job Full Description
Job Title: Customer Service Operations Coordinator
Location: Just north of Green Bay, WI
Schedule: Monday – Friday 8:00 A.M. – 4:00 P.M.
Pay Range: $18.00 - $19.50/hour
Employment Type: Evaluation-to-Hire
Overview
We’re hiring a Customer Service Operations Coordinator for a leading company just north of Green Bay. This full-time, evaluation-to-hire position is ideal for someone who thrives in a fast-paced office setting, is proactive with customer support, enjoys being connected to operations, and wants to grow within a company.
Key Responsibilities
- Serve as the primary point of contact for customer follow-up and issue resolution
- Coordinate and process account changes with accuracy and attention to detail
- Support vehicle maintenance scheduling for field teams
- Be present on-site daily
- Spend time in the field early on to gain operational understanding
- Assist with new location start-ups, ensuring smooth customer transitions
- Support upselling efforts and collaborate with supervisors on service improvements
- Provide occasional backup supports to the receptionist as needed
- Offer back-up assistance to supervisory staff in customer-related matters
Qualifications
- Previous customer service or operations support experience preferred
- Strong problem-solving and follow-up skills
- Comfortable working in a highly organized office environment
- Basic understanding of field-based work helpful
- Ability to multitask and support various departments as needed
- Professional communication skills and a team-oriented mindset
Why Apply?
- Opportunity to join a well-established industry leader
- Full-time, daytime hours with weekends off
- Direct path to long-term employment through evaluation-to-hire
- Work in a collaborative environment with room for growth and development
Job Type: Full-time
Pay: $18.00 - $19.50 per hour
Benefits:
- Health insurance
- On-the-job training
- Paid time off
Shift:
Work Location: In person
Green Bay, WI
3373
2271 Fox Heights Lane
Green Bay, WI 54304
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