Our Staff

  • Nicole Zurcher - Engineering, Advanced Manufacturing & Skilled Trades/Technical Division: Contract and Search Specialist

    Nicole joined Express Employment Professionals in 2012 and is our Engineering, Advanced Manufacturing, and Industrial Recruiter. She is the one to contact whether you are an applicant seeking employment or you are the client seeking an applicant staffing in these areas.

    Nicole has the ability to ask the right questions of our clients to ensure she understands their need and equally queries our applicants so that she makes matches that are correct for both the applicant and client.

    Areas of Focus

    • Engineers
    • Machine Operators
    • Maintenance
    • Industrial Electricians
    • Warehouse / Plant Management

     

    In the past twelve months, she has maintained an outstanding retention rate ration - over 90% by placing over 200 Engineers, Machine Operators, Maintenance and Industrial Electricians.

    Nicole is a recruiter who is passionate about keeping current with industry trends as well as educational trends. She has the knowledge and skills to find qualified applicants for your organization.

    • FOC
    • Inside Sales
    • Outside Sales
    • Business Management
    • Professional Staffing

     

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    School Partnerships

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    Joani McCormack - Client Services Manager

    Joani is our Client Services Manager and is dedicated to enhancing our client’s experience by supporting our recruiters to ensure we are exceeding our client’s expectations on the day to day placements.  In addition, Joani can help them discover additional services we can provide such as on-site training to team engagement workshops and more.

    For our business partners who do not understand how we can help, Joani will schedule informatory meetings to help ease the pain of hiring, retention and training in your work place.

    Joani joined Express Employment Professionals in August of 2014.  Before working at Express, Joani was the Office Manager of Dentistry for Kids and the Practice Manager at Pediatric and Adult Vision Care.  She also was the Manager of Operations at the Pediatric Dental and Orthodontic Services at Children's Hospital of Pittsburgh of UPMC.

    Joani is an FBLA Judge for the Beaver County Career and Technology Center, serves on the Advisory Boards for Parkway West Career Center’s Welding Program and Rosedale Tech’s Business Program, is active in The Pittsburgh Airport Area Chamber of Commerce and in her spare time enjoys cooking and volunteering with Urban Impact Pittsburgh.

    • FOC
    • Inside Sales

     

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    School Partnerships

    School Partnership School Partnership School Partnership School Partnership


    Ashley Green - Office Services: Employment Specialist 

    Ashley joined the Express West team in August 2018. Ashley was recently promoted to Administrative Employment Specialist. Her goal is to be a trusted, HR resource for candidates and for small-to-medium sized businesses.

    As an Employment Specialist, Ashley brings business savvy and her ability to connect with the candidates to understand their skills, experience and work needs/goals to place them in the appropriate position within the right company for both the associate and the business.

    Being a member of Alpha Beta Gamma (Business Honors Society) and DECA throughout her college career, Ashley brings with her dedication and leadership qualities. As a small-town girl from Maryland, Ashley is loving getting to explore and live near Pittsburgh, as well as rooting for her Steelers, Pirates, and Penguins.

    Ashley regularly supports her alma mater in job fairs, placement seminars and educational events to share her path from student to a rewarding career.

    • FOC
    • Inside Sales
    • Outside Sales

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    School Partnerships

    School Partnership School Partnership


    Cynthia Savage - Commercial: Employment Specialist 

    Cynthia joined the Express West team in May 2019. Cynthia was previously employed at LSG Sky Chef’s as the HR Assistant where she was responsible for interviewing, training, and onboarding. Cynthia has brought those skills, along with her passion, her new role matching our associates to new job opportunities.

    Her goal is to help our candidates have the best customer service experience while looking for a job and putting them at ease.

    Living in Aliquippa, Cynthia enjoys spending time with her family, volunteering at her local church, Wildwood Chapel, and being outdoors as much as possible!

    • FOC
    • Inside Sales

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    Partnerships

    School Partnership


    Sonya "Sunny" DiGiorno - Business Development

    Sunny joined the Pittsburgh West team earlier this year and brings life-long relationship building experience to the team. She has an innate ability to listen and learn as well as the sincere desire to serve our clients.

    Sunny has a diverse background which includes experience in staffing & recruiting, real estate, insurance, retail, management, as well as more than 20 years of experience working as police officer. Her industry knowledge is broad and it enables her to detail needs that are "real world."

    Sunny focuses first on client needs and then collaboratively works to find solutions that the recruiting specialist team can deliver on. She is concentrating on working with all businesses in Beaver County.

    • Inside Sales
    • Outside Sales

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    Kaitlyn Ducsay - Engineering, Advanced Manufacturing & Skilled Trades/Technical Division: Employment Specialist

    Kaitlyn joined the Express West team in April 2019. After focusing on finding and screening candidates for Skilled Trades she will now focus on finding placements for the associates within the Semi Skilled and Skilled areas.  Her goal is to place Pittsburgh's top talent at the right small-to-medium sized businesses.

    Kaitlyn and has been very helpful with a commitment to customer service excellence. As the Phone Interviewer for professional applicants, she works to probe, listen and identify the skill sets that match our job openings the applicants' wants and needs.
     
    Kaitlyn is an alumnus of Kent State University. She obtained a Bachelor of Science in Communication with a minor in Human Resources Management and is a proud member of SHRM (Society of Human Resources Management). In her spare time, she loves traveling and attending all Pittsburgh sporting events!

    • FOC
    • Inside Sales


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    Annette Rascati - Office Support

    Annette began working with Express Employment Professionals in February of 2008. Annette is our resident expert on servicing our INTERNAL customer – the associate. She is our go to person for all support and operational items. She processes payroll, manages worker’s compensation and unemployment claims. Annette also is the liaison to many of our recruiting partners.

    Prior to working with Express, she worked for Ductmate Industries and Asko Manufacturing in various capacities in customer service, engineering, and as a liaison between sales, engineers, manufacturing and other divisions. 

    Annette volunteers in many capacities at St. Thomas A. Becket Parish and at the Jefferson Hills, West Allegheny, and Crafton Libraries. She is a member of St. Lucy's Auxiliary.

    • FOC
    • Inside Sales

     

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    Partnerships

    St Lucy       Craf Lib


    Shaylynn World - Phone Interviewer and Front Office Coordinator

    Shaylynn is our Primary Phone Interviewer and talks with new applicants to identify job matches prior to scheduling them in to interview with the Employment Specialists. She is passionate about her approach to probe and listen to each candidate. Shay is the example you want to be for outstanding customer service. She excels at associate relations and is dedicated to supporting our Employment Specialists to find the right jobs for our candidates.

    Shaylynn's most previous role involved customer service in the field of accounting and bookkeeping, where she assisted between 50 - 100 customers each day while using QuickBooks for their accounts payable and receivable needs. Prior to that she was a Customer Service Representative for Geico, where she successfully resolved customer concerns and maintained relations with the Department of Motor Vehicles and the Registry of Motor Vehicles as well as various banks and dealerships.

    Shaylynn is getting to know the Pittsburgh area and all the quirks that identify our region. All her spare time is focused on being the proud MOM of Jacob and Aria, both in elementary school.

    • FOC
    • Inside Sales


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    Jordan Taylor - Marketing, Social Media and Branding Manager

    Jordan joined Express in October 2018 as our new Digital Media Coordinator and Employment Specialist. Jordan has recently been promoted to handle all aspects of marketing and communications for the Pittsburgh West Express office as the Marketing, Social Media and Branding Manager. Jordan’s goal is to help educate and provide resources through client and associate marketing. She manages day-to-day activities including: social media content (Facebook, Twitter, LinkedIn, Instagram) along with social media monitoring. Creatively, she is responsible for writing all content to strengthen the Express brand. Additionally, she supports and coordinates community outreach, job fairs and Express branded events to ensure our client, prospects, associates, applicants and community partners know all of our job placement and educational offerings.

    With a degree in Integrated Marketing Communications from Slippery Rock University, Jordan is an organized, devoted, driven, passionate, and creative individual who strives to learn how to communicate with individuals and groups in an efficient way. Jordan has learned so much with her time at Express and still strives to tests her ability, tackle the unexpected and push barriers to reach her goals.

     

    In her free time, she loves singing with her musically talented family and hanging with her friends!

    • FOC
    • Inside Sales

     

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    Commercial/Light Industrial Division

    Tamiko "Miko" Bailey - Employment Specialist: Commercial, Semi-skilled and Administrative

    Miko previously worked with Express Employment Professionals in the Scranton office as a Staffing Consultant for over 2 years before moving to the West area. Miko has successfully brought her abilities and experiences in staffing to better help our associates’ and clients’ needs. She also uses her communication skills and knowledge of the business world as a Customer Service Representative for the state of Ohio.  Miko has completed Social Service courses at Wilberforce University and is a Certified Presenter from the Benefits Rights Information (BRI). 

    Miko supports The Franklin Center, Professional Outfitters of Aliquippa and New Brighton. She also partners with CareerLink for job outreach, training and placement.

    • FOC
    • Inside Sales

     
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    Partnerships

    Franklin Center  Professional Outfitters  CareerLink      


    Patricia Hay - Commercial: Employment Specialist

    Patricia has a passion for learning how she can best help our Beaver County associates’ transition into a new job and career and further enhance our client relationships. With 20+ years of customer service experience she excited to grow into her new role with Express Employment Professionals. 

    Patricia enjoys motorcycle riding with her husband and supporting Special Olympics – Beaver County where her daughter is a participating athlete. She is regularly involved with the Big Brothers Big Sisters of Beaver County.

    Patricia is participating in the Beaver County Chamber of Commerce weekly breakfast club.

    • FOC
    • Inside Sales

     
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    Partnerships

    BCCC       Big Brothers Big Sisters of Beaver County

    Robinson:
    6200 Steubenville Pike, Suite 102 & 201, Robinson Twp., PA 15136

    Monaca:
    699 Pennsylvania Avenue, Monaca, PA 15051