Our Staff

  • Engineering, Advanced Manufacturing & Skilled Trades/Technical Division

    Nicole Zurcher - Contract and Search Specialist

    Nicole is our Engineering, Advanced Manufacturing, and Industrial Recruiter. She is the one to contact whether you are an applicant seeking employment or you are the client seeking an applicant staffing in these areas.

    Nicole has the ability to ask the right questions of our clients to ensure she understands their need and equally queries our applicants so that she makes matches that are correct for both the applicant and client.

    Areas of Focus

    • Engineers
    • Machine Operators
    • Maintenance
    • industrial Electricians
    • Warehouse / Plant Management

     

    In the past twelve months, she has maintained an outstanding retention rate ration - over 90% by placing over 200 Engineers, Machine Operators, Maintenance and Industrial Electricians.

    Nicole is a recruit who is passionate about keeping current with industry trends as well as educational trends. She has the knowledge and skills to find qualified applicants for your organization.

    • FOC
    • Inside Sales
    • Outside Sales
    • Business Management
    • Professional Staffing

     

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    School Partnerships

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    Joani McCormack - Client Services Manager

    Joani is our Client Services Manager and is dedicated to enhancing our client’s experience by supporting our recruiters to ensure we are exceeding our client’s expectations on the day to day placements.  In addition, Joani can help them discover additional services we can provide such as on-site training to team engagement workshops and more.

    For our business partners who do not understand how we can help, Joani will schedule informatory meetings to help ease the pain of hiring, retention and training in your work place.

    Joani joined Express Employment Professionals in August of 2014.  Before working at Express, Joani was the Office Manager of Dentistry for Kids and the Practice Manager at Pediatric and Adult Vision Care.  She also was the Manager of Operations at the Pediatric Dental and Orthodontic Services at Children's Hospital of Pittsburgh of UPMC.

    Joani is an FBLA Judge for the Beaver County Career and Technology Center, serves on the Advisory Boards for Parkway West Career Center’s Welding Program and Rosedale Tech’s Business Program, is active in The Pittsburgh Airport Area Chamber of Commerce and in her spare time enjoys cooking and volunteering with Urban Impact Pittsburgh.

    • FOC
    • Inside Sales

     

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    School Partnerships

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    Robin Fink - Administrative Recruiter

    Robin joined the Express West team in August 2017. Robin was recently promoted to Administrative Professional Recruiter. Her goal is to be a trusted, HR resource for candidates and for small-to-medium sized businesses.

    As a recruiter, Robin brings business savvy and her ability to connect with the candidates to understand their skills, experience and work needs/goals to place them in the appropriate position within a great company.

    Her Specialties Are:

    • Accounting (A/P, A/R, Bookkeeping)
    • Administrative (Front Desk, Receptionist, Administrative Assistants)
    • Human Resources
    • Management
    • Customer Service Representatives
    • Call Center Associates
    • Inside Sales
    • Logistics

    Robin is an alumnus of Slippery Rock University and Alpha Kappa Psi (Co-Ed Professional Business Fraternity). She obtained a Bachelor's of Science in Business Administration with a focus in Management. Her volunteer work includes the Relay for Life and the WDVE Radio Thon that supports Children's Hospital.

    • FOC
    • Inside Sales
    • Outside Sales
    • Business Management
    • Professional Staffing

     

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    Kaitlyn Ducsay - Administrative Employment Specialist

    Kaitlyn joined the Express West team in April 2019. Kaitlyn has been brought on to the team as an Administrative Recruiter. Her goal is to bring in Pittsburgh’s top talent for small-to-medium sized businesses.

    As a recruiter, Kaitlyn brings in an extensive background with recruiting from skill sets ranging in IT, Engineering, Administrative and Professional.

    Her Specialties Are:

    • Accounting (A/R, A/P, Financial Accountants)
    • Administrative (Data Entry, Front Desk, Receptionist, Administrative Assistants and Purchasing)
    • Customer Service
    • Human Resources

    Kaitlyn is an alumnus of Kent State University. She obtained a Bachelor’s of Science in Communication with a minor in Human Resources Management and is a proud member of SHRM (Society of Human Resources Management). In her spare time she loves traveling and attending all Pittsburgh sporting events!

     

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    Ashley Green - Jr Staffing Consultant Commercial

    A recent graduate of Pittsburgh Technical College where she majored in Business Administration, Ashley joined our office to help put great people to work at great companies. She will rotate through different desks to ensure her understanding of how we help all of our customers. These seats will include Front Office Coordinator, Staffing Consultant, Commercial Division and Sourcer.

    Ashley’s goal within her first year with Express is to learn as much about the business and its clients and associates as possible to ensure quality customer service. Being a member of Alpha Beta Gamma (Business Honors Society) and DECA throughout her college career, Ashley brings with her dedication and leadership qualities. As a small-town girl from Maryland, Ashley is loving getting to explore and live near Pittsburgh, as well as rooting for her Steelers, Pirates, and Penguins.

     

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    School Partnerships

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    Annette Rascati - Office Support

    Annette began working with Express Employment Professionals in February of 2008. Annette is our resident expert on servicing our INTERNAL customer – the associate. She is our go to person for all support and operational items. She processes payroll, manages worker’s compensation and unemployment claims. Annette also is the liaison to many of our recruiting partners.

    Prior to working with Express, she worked for Ductmate Industries and Asko Manufacturing in various capacities in customer service, engineering, and as a liaison between sales, engineers, manufacturing and other divisions. 

    Annette volunteers in many capacities at St. Thomas A. Becket Parish and at the Jefferson Hills, West Allegheny, and Crafton Libraries. She is a member of St. Lucy's Auxiliary.

    • FOC
    • Inside Sales

     

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    Shaylynn World - Front Office Coordinator

    Shaylynn is our newest Front Office Coordinator, and has brought her passion for customer service. She excels at associate relations, and is dedicated to supporting our Staffing Consultants to find the right jobs for our candidates.

    Shaylynn's most previous role involved customer service in the field of accounting and bookkeeping, where she assisted between 50 - 100 customers each day while using QuickBooks for their accounts payable and receivable needs. Prior to that she was a Customer Service Representative for Geico, where she successfully resolved customer concerns and maintained relations with the Department of Motor Vehicles and the Registry of Motor Vehicles as well as various banks and dealerships.

    Shaylynn is getting to know the Pittsburgh area and all the quirks that identify our region. All her spare time is focused on being the proud MOM of Jacob and Aria, both in elementary school.

    • FOC

     

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    Jordan Taylor - Digital Media Coordinator and Employment Specialist

    Jordan joined Express in October 2018 as our new Digital Media Coordinator and Employment Specialist. Jordan is dedicated to helping find the right jobs for our associates and placing them in positions that help them become successful. With a degree in Integrated Marketing Communications from Slippery Rock University, Jordan is an organized, devoted, driven, passionate, and creative individual who strives to learn how to communicate with individuals and groups in an efficient way. Jordan is excited for the challenges that will test her ability, is ready to tackle the unexpected and push barriers to reach her goals.

    In her free time, she loves singing with her musically talented family and hanging with her friends!

    • FOC
    • Inside Sales

     

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    School Partnerships

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    Beaver County Commercial/Light Industrial Division

    Beaver County Office located at 699 Pennsylvania Avenue, Monaca, PA 15051

    Tamiko "Miko" Bailey - Staffing Consultant: Commercial, Semi-skilled and Administrative

    Miko previously worked with Express Employment Professionals in the Scranton office as a Staffing Consultant for over 2 years before moving to the West area. Miko is excited to bring her abilities and experiences in staffing to better help our associates’ and clients’ needs. She also used her communication skills and knowledge of the business world as a Customer Service Representative for the state of Ohio.  Miko has completed Social Service courses at Wilberforce University and is a Certified Presenter from the Benefits Rights Information (BRI). 

    Miko serves on the Advisory Board for Parkway West Technical School in the welding program.

    • FOC
    • Inside Sales

     

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    Patricia Hay - Junior Staffing Consultant Commercial/Light Industrial Division

    Patricia has a passion for learning how she can best help our Beaver County associates transition into a new job and career and further enhance our client relationships. With 20+ years of customer service experience she excited to grow into her new role with Express Employment Professionals. 

    Patricia enjoys motorcycle riding with her husband and supporting Special Olympics – Beaver County where her daughter is a participating athlete.

    • FOC
    • Inside Sales

     

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