APESD
Located in Phoenix, AZ
Pay: $18-$20 DOE
Job Full Description
Rotating Weekend Dispatcher (HVAC/Plumbing)
$18-$20 DOE
Key Responsibilities
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Coordinate and assign service calls to field technicians via phone, text, and dispatch software
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Monitor technician locations, job progress, and status updates throughout the day
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Troubleshoot scheduling conflicts and reroute calls as needed to meet customer SLAs
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Communicate with customers to confirm appointments, estimated arrival times, and job details
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Maintain accurate job logs, time sheets, and dispatch records in our system
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Escalate urgent or emergency calls to management and field supervisors
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Provide weekend coverage from home on a rotating basis, ensuring 24/7 operational continuity
Qualifications
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2–3 years’ hands-on experience in HVAC and/or plumbing field work
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Previous dispatching experience (using industry-standard dispatch software)
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Proven ability to manage multiple priorities and communicate clearly under pressure
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Resident of Arizona with reliable transportation to North Phoenix for weekday shifts
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Stable high-speed internet connection and a quiet, distraction-free home office for weekend shifts
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Proficiency with phone systems, SMS dispatch tools, and basic office software (e.g., Microsoft Office or Google Workspace)
What We Offer
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Competitive hourly pay ($18–$20)
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Full benefits package, including medical, dental, vision, and retirement plan
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Steady Monday–Friday schedule with predictable weekend rotation
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On-site camaraderie and support in North Phoenix
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Flexibility to work remotely on scheduled weekends
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Opportunities for advancement within our growing service team
if interested please send a resume to Jobs.scottsdaleaz@expresspros.com or call Bella at 480-355-3100
#1737
Scottsdale, AZ
1737
15227 North 87th Street
Unit #115
Scottsdale, AZ 85260
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