A272
Located in Fountain Hills, AZ
Pay: $16.00
Job Full Description
Job Title: Bilingual Customer Service Representative (Remote)
Position Overview: We are seeking a reliable, long-term Bilingual (English/Spanish) Customer Service professional to join our team. This is a remote position but MUST LIVE IN PHOENIX AZ, full- time or part-time position perfect for someone who thrives in a performance-driven environment and is looking for a stable, permanent role.
We are looking for a dedicated individual who wants to grow with us—not someone looking for a temporary filler.
Schedule & Shift Details:
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Shift: Second Shift (2:00 PM – 10:00 PM).
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Days: Flexible weekday schedule, but Saturday and Sunday are required.
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Holidays: Holiday coverage is required (paid at Time and a Half).
Compensation & Benefits:
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Starting Pay: $16.00/hr.
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Pay Structure: Tiered pay ranges with $0.50 increases based on performance levels.
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Incentive Plan: After 90 days, you are eligible for a performance bonus based on message volume ($0.04 per message). Top performers often add an extra $1.00/hr to their base pay through this incentive.
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Equipment: Hardware/computer equipment provided by the company.
Key Responsibilities:
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Handle 9–10 inbound interactions per hour via phone and email.
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Manage multiple unique accounts, each with specific protocols for data entry and doctor/provider communications.
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Provide high-quality, professional bilingual support for various client needs.
Requirements:
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Bilingual Fluency: Professional-level English and Spanish.
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Home Office: Must have high-speed, reliable internet (Hardware is provided).
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Commitment: Looking for candidates seeking a long-term assignment.
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Reliability: Proven track record of attendance, especially for weekend and evening shifts.
if interested please send a resume to Jobs.scottsdaleaz@expresspros.com or call Bella at 480-355-3100
#1737
Scottsdale, AZ
1737
15227 North 87th Street
Unit #115
Scottsdale, AZ 85260
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