Located in Torrance, CA, CA
Pay: $19-$22
Job Full Description
Job Title: Customer Care Representative
Location: Anahiem
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Pay Rate: $19–$22 per hour
Job Summary:
We’re looking for a Customer Care Associate to join our Anaheim, CA team on a temporary basis. The ideal candidate has administrative experience, strong data entry skills, and is familiar with EDI order processing. Experience with E1/Oracle (JD Edwards) systems is highly preferred.
Key Responsibilities:
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Process and manage EDI orders efficiently
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Provide administrative support to the Customer Care team
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Perform accurate and timely data entry
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Collaborate with internal teams to ensure order accuracy and timely fulfillment
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Ensure customer satisfaction by going above and beyond expectations
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Enter customer orders accurately and promptly
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Process credits and returns in a timely manner
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Track orders to ensure on-time shipping
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Create and maintain customer service reports and metrics as needed
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Perform other duties and project work as assigned
Qualifications:
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Previous experience in an administrative or customer care role
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Proficiency with E1/Oracle systems
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Strong attention to detail and organizational skills
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Excellent communication and follow-up abilities
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High School Diploma or equivalent
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Prior experience with JD Edwards (E1/Oracle) ERP system
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Up-selling or cross-selling experience
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3–5 years of customer service experience in a manufacturing environment
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Excellent data entry and computer skills
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Proficient in Microsoft Office (Outlook, Word, Excel)
Benefits:
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Competitive pay ($19–$22/hour)
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Monday–Friday schedule, 8:00 AM – 5:00 PM
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Opportunity to grow within the company
Torrance, CA
2870
22939 Hawthorne Blvd
Suite 104
Torrance, CA 90505
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