Job Details

Job Title: Office Assistant (Bilingual)
Location: Longmont, CO (On-Site)
Schedule: Full-Time, Monday–Friday 8:00am–5:00pm
Status: Non-Exempt

Position Summary:
Provides front-line customer service and administrative support for the Longmont Housing Authority. Serves as receptionist, processes applications and documents, supports waitlist and lottery functions, and assists with general office operations. Ensures accurate records, professional communication, and high-quality service to residents and the public.

Key Responsibilities:

• Answer phones, manage emails, greet visitors, and route inquiries appropriately
• Provide general housing information and support to the public and residents
• Process applications, forms, and documents for accuracy and completeness
• Assist with waitlist, lottery, records management, and file organization
• Support administrative tasks including scheduling, supplies, and basic document preparation
• Assist with procurement, payments, and onboarding/office coordination tasks

Qualifications:

• High school diploma or equivalent required
• Entry-level position; prior office experience preferred but not required
• Intermediate bilingual English/Spanish skills required
• Basic computer skills including Microsoft Office and data entry
• Strong customer service and communication skills

What We're Looking For:

• Friendly, professional, and service-oriented attitude
• Strong attention to detail and organizational skills
• Ability to multitask and stay composed in a busy environment
• Team player with strong communication and problem-solving abilities

Working Conditions:

• On-site office role with frequent interruptions and customer interaction
• Regular use of computers, phones, and standard office equipment
• Occasional lifting of office supplies (15–20 lbs)