I384
Located in Bonita Springs, FL
Pay: $20-$22/hr
Job Full Description
Customer Care Specialist I
Location: Bonita Springs, FL
Pay: $20–$22/hr
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Are you looking to transition out of a high-volume customer service role and into an office setting? This is an amazing opportunity with a nationally recognized organization that offers room for growth and advancement.
Responsibilities:
- Provide excellent customer service via phone, email, and chat
- Assist customers with questions, quotes, and reservations
- Record customer interactions in Salesforce and other systems
- Support team members with larger or escalated issues
- Meet individual performance goals for response time, call quality, and accuracy
- Report and escalate major issues following company policies
- Maintain attendance, reliability, and adherence to scheduling guidelines
- Develop and strengthen skills for career growth within the company
Qualifications:
- High School Diploma or GED required
- 0–1 year of customer service experience (retail, call center, or office environment)
- Ability to type at least 35 WPM
- Basic knowledge of Microsoft Word and Excel
- Comfortable entering information into computer systems
Skills:
- Strong listening and communication skills
- Dependable and detail-oriented
- Team player with a positive, driven attitude
- Ability to manage time effectively in a fast-paced environment
Why Apply?
This role is perfect for someone who thrives in customer service but is eager to take the next step into a professional office environment. You’ll gain valuable skills, work with a supportive team, and enjoy the opportunity for long-term career growth.
Apply today to be considered!
Fort Myers (Northeast Corridor), FL
1518
7370 College Parkway
Suite 304
Fort Myers, FL 33907
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