1425
Located in Fort Myers, FL
Pay: $24-$27
Job Full Description
Billing Specialist – HVAC Company (Fort Myers, FL)
Pay: $24–$27/hr
Schedule: Monday–Friday, 8:00am–5:00pm
Express Employment Professionals of Fort Myers is partnering with a well-established HVAC company seeking a Billing Specialist to join their administrative team. This role is perfect for someone who is detail-oriented, comfortable communicating with customers and technicians, and enjoys working in a fast-paced, service-driven environment.
Key Responsibilities
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Provide excellent customer service—manage difficult situations, respond promptly to needs, and gather feedback to improve service quality.
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Receive and organize work tickets from service technicians.
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Verify billing amounts and ensure accuracy of grammar and details.
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Prepare client invoices based on labor and materials used.
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Process extended warranty billing online.
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Set up new customer accounts and enter warranty or contract details as needed.
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Review and approve warranty invoices.
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Resolve billing issues with customers and technicians.
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Process all billing within 3 business days to meet department goals.
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Maintain a positive and professional demeanor, treating coworkers and customers with respect.
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Demonstrate dependability—consistent attendance, punctuality, and responsiveness to management direction.
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Participate in company meetings and contribute to a collaborative office culture.
Qualifications
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Intermediate Excel skills required.
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Strong attention to detail and accuracy.
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Comfortable handling customer calls and problem resolution.
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Prior experience with construction or service-based companies (HVAC or plumbing industry experience a plus).
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Must successfully complete background and drug screening.
Fort Myers (Northeast Corridor), FL
1518
7370 College Parkway
Suite 304
Fort Myers, FL 33907
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