Located in Fort Myers, FL
Pay: $19/hr
Job Full Description
Administrative Assistant – ServiceDepartment (Fire Protection Industry)
Location: Fort Myers, FL $19hr
Schedule: Monday – Friday | 8:00 AM – 5:00 PM
Express Employment Professionals is seeking a highly organized and customer-focused Administrative Assistant to support the Sales and Service Department of a well-established Fire Protection company in Fort Myers.
This role is ideal for someone who thrives in a fast-paced environment and enjoys coordinating schedules, communicating with customers, and supporting daily operations.
Key Responsibilities:
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Schedule service calls, inspections, and technician appointments
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Coordinate and confirm inspection schedules with customers, inspectors, and subcontractors
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Serve as the primary point of contact between service technicians, inspectors, customers, and subcontractors
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Answer incoming customer service calls and provide professional assistance
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Process billing, close out completed service calls, and maintain accurate records
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Enter and update customer and job information within company databases and CRM systems
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Assist with daily administrative, sales support, and office coordination tasks
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Maintain strong communication to ensure timely completion of service and inspection work
Qualifications:
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Previous administrative or customer service experience in a service-related industry preferred (Fire Protection, HVAC, Electrical, Plumbing, Construction, or similar)
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Experience scheduling field service technicians and coordinating inspections strongly preferred
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Strong computer, data entry, and organizational skills
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Experience with CRM software required; Q360 experience preferred
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Excellent communication skills and professional phone etiquette
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Ability to multitask, prioritize, and work effectively in a fast-paced environment
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Strong attention to detail and commitment to customer service
Compensation & Benefits:
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Competitive hourly pay based on experience
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Opportunity for permanent hire with a reputable and growing company
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Monday–Friday schedule with no weekends
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Supportive team environment and long-term career potential
Fort Myers (Northeast Corridor), FL
1518
7370 College Parkway
Suite 304
Fort Myers, FL 33907
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