I492
Located in Fort Myers, FL
Pay: $18.50
Job Full Description
Medical Receptionist
Position Summary:
The Medical Receptionist serves as the first point of contact for patients in a specialized treatment clinic. This role is responsible for providing exceptional customer service, coordinating patient scheduling, and ensuring the smooth operation of the front office. The ideal candidate is professional, compassionate, and detail-oriented with experience in a medical office environment.
Key Responsibilities:
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Greet patients and visitors in a courteous, professional manner and ensure a welcoming front desk environment.
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Answer and direct incoming calls; respond to patient inquiries regarding appointments, procedures, and office policies.
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Schedule, confirm, and manage patient appointments for consultations, follow-ups, and procedures.
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Verify and update patient demographics, insurance information, and medical records in the electronic health system.
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Collect co-pays, balances, and accurately post payments to patient accounts.
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Assist with new patient intake forms and ensure all required documentation is completed prior to visits.
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Maintain confidentiality of patient information in accordance with HIPAA regulations.
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Coordinate with clinical and billing staff to ensure smooth patient flow and accurate documentation.
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Manage incoming and outgoing faxes, referrals, and medical record requests.
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Support the clinic’s marketing and patient retention efforts through positive patient interactions and service excellence.
Qualifications:
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High school diploma or equivalent required; medical office training or certification preferred.
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Minimum of 1 year experience as a medical receptionist.
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Proficiency with electronic medical record (EMR) systems and basic office software.
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Excellent communication, organization, and multitasking skills.
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Strong customer service orientation and professional demeanor.
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Knowledge of medical terminology and insurance verification processes preferred.
#ftmyers1518
Fort Myers (Northeast Corridor), FL
1518
7370 College Parkway
Suite 304
Fort Myers, FL 33907
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