I609
Located in Bonita Springs, FL
Pay: $21 - $24
Job Full Description
Express Employment is currently recruiting for an experienced Dental Receptionist. You will be the first point of contact for patients, responsible for creating a welcoming and organized environment. This role involves managing front desk operations, coordinating appointments, handling patient records, and ensuring smooth communication between patients, dentists, and clinical staff.
Key Responsibilities:
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Greet patients warmly and assist with check-in and check-out procedures
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Schedule, confirm, and reschedule dental appointments using practice management software
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Answer and direct incoming phone calls, emails, and inquiries professionally
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Verify insurance coverage and obtain necessary authorizations
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Process payments, post charges, and maintain accurate financial records
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Update and maintain patient files and medical histories in compliance with HIPAA regulations
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Coordinate with dental assistants, hygienists, and dentists to ensure efficient patient flow
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Manage recall systems and send reminders for upcoming appointments
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Handle patient concerns or complaints with professionalism and care
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Maintain a clean, organized, and welcoming front desk and reception area
Qualifications:
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High school diploma or equivalent (Associate’s degree preferred)
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Previous experience in a dental or medical office preferred
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Proficiency with dental software (e.g., Dentrix, Eaglesoft, Curve)
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Strong communication, multitasking, and customer service skills
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Knowledge of dental terminology and insurance billing procedures
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Attention to detail and ability to maintain patient confidentiality
Fort Myers (Northeast Corridor), FL
1518
7370 College Parkway
Suite 304
Fort Myers, FL 33907
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