Located in Fort Myers, FL
Pay: $20-28/hr
Job Full Description
Scheduling Coordinator
Location: Fort Myers, FL
Pay: $20–$28/hour
Schedule: Monday–Friday | 8:00 AM–5:00 PM
Job Type: Full-Time | Evaluation Hire
Position Overview
Express Employment Professionals of Fort Myers is seeking a highly organized and customer-focused Scheduling Coordinator for a growing technology company in Fort Myers. This position plays a vital role in coordinating service schedules, supporting customers, maintaining accurate records, and ensuring smooth day-to-day operations.
The ideal candidate will have strong administrative and customer service experience, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. If you enjoy problem-solving, staying organized, and being the central point of coordination between customers and internal teams, we encourage you to apply.
Responsibilities
- Coordinate and schedule service requests, appointments, and work orders
- Serve as the primary point of contact for customers regarding scheduling and service updates
- Maintain accurate records of service requests, schedules, and completed work
- Process and update invoices, customer orders, and inventory information
- Communicate with customers to ensure satisfaction and address any service concerns
- Resolve scheduling and service-related issues, escalating when appropriate
- Monitor service performance and assist in maintaining company quality standards
- Collaborate with multiple departments to ensure efficient service delivery
- Prepare reports and provide updates regarding service metrics and operational performance
- Assist with onboarding and training new team members
- Process payroll-related information, including timesheets, attendance records, and pay adjustments
- Ensure compliance with company policies, procedures, and applicable regulations
- Stay current on industry best practices and process improvements
- Perform additional duties as assigned
Qualifications
- High school diploma or equivalent required
- Associate's or Bachelor's degree in a related field preferred
- Minimum of 2 years of experience in scheduling, service coordination, customer service, administration, or a related role
- Excellent verbal and written communication skills
- Strong organizational and time-management abilities
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
- Ability to prioritize tasks and manage multiple responsibilities simultaneously
- Strong attention to detail and commitment to accuracy
- Professional demeanor with the ability to maintain confidentiality
- Strong problem-solving and critical-thinking skills
- Ability to work independently and collaboratively within a team environment
Preferred Skills
- Experience coordinating service schedules or dispatch operations
- Payroll processing or timesheet management experience
- Experience with invoicing, order entry, and inventory tracking
- Strong customer relationship management skills
- Ability to adapt to changing priorities and business needs
- Self-motivated with a proactive and solutions-oriented mindset
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Major Holidays Paid
- 401(k) Plan with Company Match
- PTO Accrual of 8 Hours Per Month
- Monday–Friday Schedule
- Opportunity for Long-Term Growth and Advancement
Interested candidates are encouraged to apply today!
Fort Myers (Northeast Corridor), FL
1518
7370 College Parkway
Suite 304
Fort Myers, FL 33907
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