Job Details

Call Center - Customer Service Rep (English or Bilingual) October 2, 2025

EM001

Located in Ocala, FL

Pay: $17.00/hr

Job Full Description

📞 Customer Service Representative (English or Bilingual)

📍 Location: On-site in Ocala, FL
💵 Pay: $17/hour
🕒 Schedule: Monday–Friday, 8-hour shifts between 9:00 AM – 8:00 PM

✅ Requirements:
• Fluent in English; Spanish bilingual is a plus
• 1+ years of call center experience minimum
• Experience using CRM tools (must have basic CRM knowledge of 1-2 platforms)
• Experience with inbound and outbound calls & comfortable with math 
• Must pass drug screening and background checks

 

What You’ll Do:
• Handle heavy inbound calls and make some outbound reminder calls
• Assist borrowers and verify account information
• Maintain accurate records and complete administrative tasks
• Deliver scripts and follow call protocols

 

 

 

📌 How to Apply:
• 📧 Email: Devin.Sias@ExpressPros.com
• 🚶‍♂️ Walk-In: 1005 SW 10th St, Suite 102, Ocala, FL 34471
• 📞 Call: 352-867-8055
• 🌐 Online: ExpressPros.com/Ocala

Ocala, FL
1281
1005 Southwest 10th Street
Ocala, FL 34471

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