Located in Ocala, FL
Pay: $17/hr
Job Full Description
Call Center Agent - Customer Service Representative
- Location: On-site in Ocala, FL
- Pay: $17/hour
- Schedule: Monday–Friday, 8-hour shifts between 9:00 AM and 8:00 PM
Candidates must be available to work any shift within this time range, as start and end times may vary.
Requirements:
- Minimum 1 year of call center experience (recently in the last 3-5 years)
- Comfortable using CRM tools; prior knowledge of 2-3 CRM platforms.
- Experience handling inbound and outbound calls
- Comfortable with basic math skills
- Must pass drug screening and background check
- Fluent in English; Spanish language skills are a plus
Responsibilities:
- Answer inbound calls and make outbound reminder calls
- Assist borrowers and verify account information
- Maintain accurate records and deliver scripted information
- Complete administrative tasks as assigned
Referral Bonus Opportunity!
Know someone who would be a great fit? Refer them!
You could earn $100–$500 per referral when your referral works 40 hours or more.
The more successful referrals you make, the more you can earn!
How to Apply
- Email: Devin.Sias@ExpressPros.com
- Walk-In: 1005 SW 10th St, Suite 102, Ocala, FL 34471
- Call: 352-867-8055
- Online: ExpressPros.com/Ocala
Ocala, FL
1281
1005 Southwest 10th Street
Ocala, FL 34471
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