CW005
Located in Belleview, FL
Pay: $20.00-$25.00/hour
Job Full Description
Experienced Plumbing Office Scheduler / Dispatcher
Industry: Plumbing & Construction
Location: Ocala, FL
Pay Rate: $20.00–$25.00/hour (based on experience)
Schedule: Monday–Friday, 6:30 AM–4:00 PM (45-hour workweek)
Overtime: Voluntary and available
About the Role
A respected local plumbing and construction company in Ocala is seeking a skilled Office Scheduler / Dispatcher to join their team. This role is ideal for someone with strong communication skills, industry experience, and a high level of attention to detail. You’ll be responsible for coordinating schedules, dispatching field staff, and maintaining accurate records using various software platforms.
Key Responsibilities
- Schedule and dispatch plumbing/construction crews efficiently
- Communicate with customers and team members via phone, email, text, and in person
- Utilize QuickBooks Online, Google Calendar, and Microsoft Office suite
- Upload and manage job details, timelines, and updates
- Work independently and collaboratively to meet daily operational needs
- Uphold high standards of customer service, organization, and professionalism
Software Experience:
- QuickBooks Online
- Microsoft Word, Excel, Outlook
- Google Sheets, Google Calendar, Google Drive
Qualifications & Requirements
- Minimum 2 years of scheduling/dispatch experience
- At least 1 year of experience in the plumbing industry (must understand all phases of plumbing)
- At least 1 year of experience in new construction or core skilled trades (subcontractor or general contractor)
- Proficient in QuickBooks Online, Microsoft Word & Excel, Google Docs & Sheets, Gmail, and Google Drive
- Ability to type 40+ words per minute with minimal errors
- High attention to detail and strong organizational skills
- Reliable transportation and consistent punctuality
- Must pass a drug test and background check
- High school diploma or GED required
- Demonstrates honesty, fairness, and respect toward customers and team members
Benefits & Perks
- Health Insurance: 50% company contribution (first 4 years); 100% after 5 years
- Direct Primary Care: 100% company-paid after 90 days (for those opting out of health insurance)
- 401K: 6% employer match
- Paid Time Off: Holidays (6/year), vacation (40 hrs first year, 80 hrs after 2 years), 3 personal/sick days/year
- Flexible Time Off: Unlimited unpaid personal days as needed
- Bonuses & Incentives: Performance-based raises, recruitment bonuses, holiday gifts, and annual company events
- Insurance: Supplemental life, vision, dental, and short-term disability (25% company contribution)
- Work Environment: No required weekends, on-call, or overnight work
- Support: Dedicated HR staff, paid training, uniforms, safety equipment, and stocked breakroom
- Culture: Family-first, team-oriented, and growth-focused atmosphere
How to Apply:
Email your resume to Devin.Sias@Expresspros.com.
Call 352-867-8055.
Ocala, FL
1281
1005 Southwest 10th Street
Ocala, FL 34471
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