LIO00
Located in Ocala, FL
Pay: $15-$21/hr
Job Full Description
Parts Specialist I / Customer Service
Location: Ocala, FL
Pay Range: $15–$21/hour (Midpoint: $18/hour)
Employment Type: Full-Time
Are you passionate about customer service and have a knack for organization and technical know-how? Join our team as a Parts Specialist I and become the go-to expert for parts solutions, inventory management, and front-line support.
Job Summary
As a Parts Specialist I, you’ll be the face of our parts department, helping customers find the right parts, providing technical information, and keeping our inventory running smoothly. You’ll work closely with both customers and technicians to ensure timely, accurate, and friendly service.
Key Responsibilities:
Customer Service
- Assist customers in person and over the phone with parts solutions
- Provide price quotes, availability, and technical details professionally
- Complete sales transactions and issue receipts
Parts Sourcing
- Help internal and external customers locate the correct parts
- Source parts using vendor sites, catalogs, and online tools
Inventory Management
- Order, stock, and organize parts to maintain optimal inventory levels
- Keep the parts department and showroom clean and well-stocked
- Pull parts orders for customers and technicians
Documentation & Organization
- Maintain accurate records for orders, transfers, deliveries, and inventory
- Keep the parts counter and display areas neat and organized
Education & Experience
- High School Diploma or equivalent
- Acceptable driving record
Skills & Abilities
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Strong communication and interpersonal skills
- Ability to thrive in a fast-paced environment
- High level of integrity and professionalism
Working Conditions:
- Must meet physical requirements including lifting, bending, twisting, and speaking with clients
- Regular, punctual attendance required
- Compliance with ADA, FMLA, and other applicable standards
Benefits & Perks:
- Medical, Dental, Vision & FSA Insurance
- Company-paid Life Insurance, AD&D, Short-Term & Long-Term Disability
- 401K Plan with Company Match
- Paid Holidays, PTO, Floating Holiday, Community Time Off, Parental Leave
- Paid Training & Development
- Wellness Incentive Bonus
- Product & Service Discounts
- Quarterly & Annual Performance Bonuses
- Bi-Annual Apparel Allowance
- Celebration Luncheons & Milestone Anniversary Gifts
How to Apply:
- Email your resume to Devin.Sias@Expresspros.com
- Fill out an online application at www.ExpressPros.com/Ocala
- Call 352-867-8055 to speak with a representative
Ocala, FL
1281
1005 Southwest 10th Street
Ocala, FL 34471
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