Q240
Located in Tucker, GA
Pay: 20.00/hr.
Job Full Description
Express Employment Professionals, Atlanta NE has an onsite Customer Service Opportunity in the NE Atlanta area.
Job summary:
Successfully complete customer service tasks that ensure customers have the information and assistance they need and to maintain the company's positive reputation.
Essential Duties and Job Responsibilities:
- Vett and process warranty claim inquiries via Hubspot in a timely fashion.
- Provide accurate, satisfactory answers to customer inquiries and concerns.
- Create a delightful customer experience.
- Enter customer orders for replacement parts as necessary in corporate Order Entry System for processing and shipping.
- Collaborate with members of the Customer Support team to improve customer service.
- Provide accurate, valid and complete information by using the right methods/tools.
- Follow procedures, guidelines and policies.
Required Knowledge, Skills and Abilities
- Experience in customer service related position.
- Strong active-listening skills, verbal-communication skills and written communication skills.
- Proficient typing skills.
- Proficiency in problem solving.
- Ability to multitask and manage time effectively.
- Proficiency in Hubspot or similar application
- Proficiency with Order Entry.
- Ability to organize and prioritize workload to meet deadlines.
- Exhibits the ability to work well with others.
For consideration: complete online application at expresspros.com/atlantagane Please also forward a copy of your resume to expresspros2202@gmail.com
Atlanta (Northeast), GA
2202
3301 Buckeye Road
Suite 510
Atlanta, GA 30341
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