Located in Jacksonville, IL
Pay: $16-$17/HR +
Job Full Description
Customer Service Representative
Jacksonville, IL | Full-Time | $16–$17/hr
A well-established, family-owned company in Jacksonville, IL is looking for a Customer Service Representative to join their office team. This role is a key point of contact for customers, helping to ensure orders are accurate and issues are resolved quickly. The environment is professional, supportive, and stable, with room to grow.
Schedule Options:
What You’ll Be Doing
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Serve as a primary point of contact for customers in your assigned regional territory
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Coordinate and manage customer orders and inquiries via phone, email, mail, and Live Chat
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Provide product and service information, and resolve any issues that arise with current or future orders
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Work closely with Sales Representatives to ensure customer satisfaction
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Use multiple systems to process orders and maintain accurate records
What We’re Looking For
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Previous customer service experience in an office, call center, or order-processing environment
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Comfortable handling phone and email communications with customers
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Strong attention to detail while working with multiple systems
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Professional, organized, and reliable
Why This Role
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Stable, well-established company
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Nice office environment
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Opportunity to support customers in a meaningful way
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Competitive pay: $16–$17/hr
This role is ideal for someone who enjoys helping customers, managing details, and working in a professional office setting. Apply today for immediate consideration!
#2876OS
Jacksonville, IL
2876
901 W Morton Avenue
Suite 104
Jacksonville, IL 62650
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