Located in Chicago, IL
Pay: $18 an Hour
Job Full Description
A pest control company is looking for a Office Admin Customer Care Representative.
Schedule:
- Monday – Friday: 7:40 AM – 4:55 PM
- One Saturday per month: 9:00 AM – 1:00 PM
Location:
Key Responsibilities:
- Answer incoming phone calls and emails, providing timely and professional customer support
- Schedule service appointments and coordinate technician availability
- Route and dispatch service calls efficiently to field technicians
- Serve as the main point of contact between customers and service technicians
- Maintain accurate records of customer interactions, service requests, and scheduling updates
- Perform data entry, document management, and general office administrative tasks
- Assist with invoicing and customer account management using company software
- Build positive relationships with customers to ensure satisfaction and retention
- Work with property managers, homeowners, and business clients to coordinate services
- Support daily office operations and assist the team with additional administrative duties as needed
Qualifications:
- Previous experience in customer service, dispatching, or office administration preferred
- Strong communication and organizational skills
- Ability to multitask and prioritize work in a fast-paced environment
- Proficient with computer systems, data entry, and general office software
- Experience with QuickBooks or service management software is a plus
- Professional phone etiquette and customer-focused attitude
- Ability to work independently and as part of a team
To Apply:
Email resume to Jobs.OakLawnIL@ExpressPros.com with subject line "Customer service representative."
Oak Lawn, IL
3126
9715 Southwest Highway
Oak Lawn, IL 60453
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