Located in Morris, IL
Pay: 17.00/hr
Job Full Description
Bilingual Call Center Representative – 1st Shift
Location: Morris, IL
Pay: $17.00/hour
Schedule: Monday–Friday, 1st Shift | 1 Saturday per month required
Express Employment Professionals is partnered with a local company seeking a Bilingual Call Center Representative to join their growing team. This is a long-term opportunity for someone who enjoys helping customers, communicating clearly, and staying organized in a fast-paced call center environment.
This role is ideal for a dependable, trainable candidate who brings a positive attitude, strong phone presence, and a commitment to consistent attendance.
Key Responsibilities
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Answer inbound calls and make outbound calls as needed
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Schedule appointments accurately and efficiently
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Provide professional, friendly customer service
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Calm and assist upset or frustrated callers
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Document call details and update records in the system
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Follow call scripts and company procedures
Qualifications & Requirements
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Bilingual (English/Spanish required)
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Strong phone presence and verbal communication skills
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Comfortable using computers and basic software
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Trainable, reliable, and professional
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Consistent attendance is essential
Benefits
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Long-term, stable opportunity
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Medical, dental, and vision insurance
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Holiday and vacation pay
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Weekly pay
#2022IL
Ottawa, IL
2022
2711 North Columbus Street
Ottawa, IL 61350
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