Located in Valparaiso, IN
Job Full Description
Express is partnering with a local credit union to find a Call Center Representative to join their team. In this role, you’ll provide exceptional service to credit union members, assisting with questions, resolving issues, and ensuring every member has a positive experience. If you’re friendly, dependable, and comfortable managing multiple member needs with professionalism and efficiency, we’d love to hear from you!
Responsibilities:
- Answer account-related questions
- Complete routine service requests
- Resolve member concerns
- Protect confidential information
- Identify opportunities to refer additional credit union products and services
Schedule and Pay:
- Mon-Fri 8:00am-6:00pm, Saturday 9:00am-12:00pm
- $17.50/hr
Requirements:
- Experience handling a high volume of inbound and/or outbound calls
- Ability to handle difficult or escalated customer interactions professionally
Benefits Available to Eligible Express Associates
- Medical/Dental/Vision Plan
- Life Insurance
- Short-Term Disability
- 401(k) Retirement Savings Plan
- Direct Deposit
- Holiday Pay
How to Apply:
- Fill out our Interview Form () which is available 24/7, at your convenience. It should take you just 5-7 minutes to complete.
- Click the "Email Us" link below to send us your resume. Please include the name of the job(s) are interested in.
- Click the “Apply Now” button below to create an account and complete an online application with your most recent 5 years of work experience.
Valparaiso, IN
1421
2804 Boilermaker Court
Suite D
Valparaiso, IN 46383
Apply Now Email Us