Job Title: Inside Sales/CS
Location: Davenport, IA
Job Type: Full-Time
Schedule: Monday-Friday | 8:00 AM-5:00 PM
Pay Rate: $18+/hour BOE
About the Company
Express Employment is assisting a client who is seeking an Inside Sales/CS professional to join their team. This position is ideal for someone with strong customer service and sales support experience who enjoys building customer relationships and providing solutions.
Responsibilities
- Answer incoming customer calls and respond to inquiries in a professional and timely manner.
- Assist customers with product selection and recommend solutions based on their needs.
- Prepare and process customer quotes and sales orders using business software.
- Monitor orders from entry through delivery and communicate status updates to customers.
- Work closely with the outside sales team while maintaining accurate customer and sales records in the CRM system.
Qualifications
- Strong verbal and written communication skills.
- Excellent organizational and time management abilities.
- Strong attention to detail and problem-solving skills.
- Proficiency with Microsoft Office, including Word, Excel, and Outlook.
- Ability to learn and effectively utilize CRM and business management software.
Preferred Qualifications
- 3+ years of experience in customer service, inside sales, sales support, or order processing.
- Experience working in a fast-paced office environment.
- Previous experience with CRM systems and order management processes.
Benefits Offered by Express Employment
- Paid Every Friday
- Earned Holiday Pay
- Supplemental Health Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
How to Apply
Call Express Employment at 563-345-1600 or 309-601-1600, or apply online at www.expresspros.com.