Located in Davenport, IA
Pay: $16.00-$17.00/hour + bonus
Job Full Description
Express Employment is seeking a Service Advisor for a company in Bettendorf, IA!
Responsibilities of the Service Advisor:
- Welcome customers warmly and provide professional assistance.
- Record customer concerns and service requests accurately.
- Prepare repair estimates and clearly explain recommended services.
- Coordinate communication between customers and technicians for timely, accurate repairs.
- Manage repair orders, invoices, and service records.
- Schedule appointments and organize shop workflow for maximum efficiency.
- Follow up with customers on service progress, approvals, and satisfaction.
- Handle warranty claims and assist with service promotions when needed.
Requirements of the Service Advisor:
- Experience as a Service Advisor or in customer service (automotive experience preferred).
- Basic knowledge of vehicle systems and maintenance services.
- Strong communication and people skills.
- Good organization and multitasking abilities.
- Able to explain technical details clearly to customers.
- Comfortable using computers and shop management software (preferred).
- Valid driver’s license with a clean driving record.
Compensation & Schedule details for the Service Advisor:
- Full time
- 1st shift
- Pay is $16-17 hourly + bonus
If you are interested in the Service Advisor position, please call our office at 563-345-1600 or apply online at www.expresspros.com!
Davenport, IA
2840
171 East 46th Street
Davenport, IA 52806
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