Located in Mason City, IA
Pay: $18/hr
Job Full Description
Customer Service Advisor – Automotive | $17–$18/hr | 1st Shift
Location: Mason City, IA
Pay: $17.00–$18.00 per hour
Schedule: Monday–Friday | 7:00 AM – 5:00 PM
Job Type: Full-Time
Join a Team That Keeps Customers Moving
Express Employment Professionals is hiring a Customer Service Advisor for a local automotive service company in Mason City. This role is perfect for someone who enjoys working with people, learning the service side of the automotive industry, and growing into a skilled service advisor role. You’ll support the front desk while learning to build service quotes and assist customers through the repair process.
What You’ll Do:
-
Greet customers and provide a friendly, professional front-desk experience
-
Answer phones, schedule appointments, and manage customer check-ins
-
Assist with building service quotes and repair estimates
-
Communicate service updates between technicians and customers
-
Maintain organized customer records and service documentation
-
Support general receptionist and administrative duties
-
Learn automotive services, parts, and repair processes
What We’re Looking For:
-
Customer service or receptionist experience preferred
-
Automotive background or interest in the industry strongly preferred
-
Strong communication and people skills
-
Comfortable learning service quoting and estimating systems
-
Organized, reliable, and detail-oriented
-
Ability to multitask in a fast-paced environment
-
Basic computer skills required
Why You’ll Love Working Here:
-
$17–$18/hr competitive pay
-
Full-time, stable schedule
-
Weekly pay — every Friday
-
Benefits available
-
Training and growth opportunities in the automotive field
-
Support from a local recruiting team invested in your success
How to Apply:
Call or Text: 641-423-5613
Apply Online: www.expresspros.com/masoncityia
Visit Us: 1411 4th St SW, Mason City, IA
At Express Employment Professionals, we connect great people with great local companies. You’ll never pay a fee for our services — we’re here to help you find the right job fast.
Mason City, IA
3406
12 North Delaware
Mason City, IA 50401
Apply Now Email Us