Are you a customer-focused professional looking for a great opportunity in the Flathead Valley? We're hiring a Call Center/Customer Service Representative to join a trusted local bank known for its exceptional service and community values. 

Schedule: Monday–Friday, 8:00 AM – 5:00 PM 

Key Responsibilities:

• Answer incoming calls and deliver prompt, top-notch customer support

• Accurately route calls to appropriate departments and personnel

• Assist customers with telephone banking services: transfers, check orders, stop payments, and Visa Check Card requests

• Resolve ACH, ATM, and online banking inquiries and disputes

• Process statement and check copy requests

• Identify customer needs and offer appropriate solutions while adhering to bank policies and regulations

• Promote bank services such as online banking, e-statements, Dime-A-Time, ODPs, and Tell-A-Friend

• Maintain working knowledge of bank products including deposit accounts and basic loan types

• Use bank systems efficiently and follow compliance guidelines

Ready to Apply?
Click “Apply Now” or call Express Employment Professionals at 406-257-2255 to get started today!