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Kalispell, MT

4 Sunset Plaza, Suite 101, Kalispell, Montana 59901

Libby, MT

417 Mineral Avenue, Suite 8C, Libby, Montana 59923

Job Details

Digital Service Representative July 3, 2025

C013

Located in Kalispell, MT

Pay: $18.00

Job Full Description

Are you tech-savvy, service-oriented, and ready to be the first point of contact for a high-performing team? We're hiring a Digital Service Representative for a reputable local financial institution!

Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Key Responsibilities:

  • Serve as the primary contact for inbound calls, determining caller needs and verifying identity.

  • Minimize caller time and effort by resolving concerns efficiently and professionally.

  • Perform teller functions such as:

    • Transferring funds between accounts or loans

    • Processing loan and credit card payments

    • Placing stop payments

    • Reissuing/resetting PINs

    • Closing and reordering debit cards

  • Monitor and communicate loan payoff information to dealerships and insurance providers.

  • Identify and explain products or services that may benefit members.

  • Assist other departments and branches with transactions.

  • Provide administrative support to the collections department.

  • Deliver outstanding customer service both verbally and in writing.

What We’re Looking For:

  • Strong communication and interpersonal skills

  • Ability to stay calm and professional under pressure

  • High attention to detail and accuracy

  • Comfortable with technology and digital services

  • Experience in financial services, call center, or customer service preferred

Bonus Skills:

  • Bilingual a plus

  • Experience working with sensitive or confidential information

  • Familiarity with teller operations or loan processing is helpful

Apply today!
Call Express at 406-257-2255 or Apply Now!

Let Express help you land your next great opportunity!

Kalispell, MT
1526
4 Sunset Plaza
Suite 101
Kalispell, MT 59901

Apply Now Email Us

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