A430
Located in Asheville, NC
Pay: $20/hr
Job Full Description
Job Title: Information Systems Assistant (Excel Specialist)
Location: South Asheville
Department: Information Systems
Reports To: Information Systems Manager
Job Summary:
We are seeking a detail-oriented Information Systems Assistant with a strong proficiency in Excel to support our third-party collections team. The ideal candidate will manage, analyze, and report on data to optimize our collection processes. This role requires an individual who is both technically skilled in data management and knowledgeable about the collections industry.
Key Responsibilities:
• Data Management & Analysis:
o Collect, clean, and organize large datasets related to collections activities.
o Use Excel to create complex formulas, pivot tables, VLOOKUPs, and macros to analyze data and generate reports.
o Monitor data integrity and troubleshoot discrepancies within data sets.
o Maintain and update spreadsheets and databases, ensuring data accuracy and timeliness.
• Reporting:
o Generate daily, weekly, and monthly performance reports for the collections team, highlighting key metrics and trends.
o Prepare custom reports as needed by management to support decision-making.
o Visualize data through charts and graphs to provide insights into collection trends and effectiveness.
• System Support:
o Assist with the maintenance and troubleshooting of information systems used by the collections department.
o Collaborate with IT to resolve any technical issues related to data management and reporting tools.
o Ensure that all data is securely stored and accessible to authorized personnel only.
• Compliance & Documentation:
o Ensure compliance with all relevant data privacy and security regulations.
o Document procedures for data management, reporting, and system use.
Qualifications:
• Education:
o Associate’s degree in Information Systems, Computer Science, Finance, or a related field. Bachelor’s degree preferred.
• Experience:
o 2+ years of experience in a data management or information systems role, preferably within a collections environment.
o Strong proficiency in Excel, including advanced functions such as pivot tables, VLOOKUPs, and macros.
• Skills:
o Excellent analytical skills with the ability to interpret and manipulate large datasets.
o Strong attention to detail and a high degree of accuracy.
o Knowledge of collections processes and regulations is a plus.
o Ability to work independently and manage multiple tasks simultaneously.
o Strong communication skills, both written and verbal.
Working Conditions:
• Standard office environment with occasional need for extended hours to meet deadlines.
Schedule Monday – Friday 7:30am to 4:30pm or 8am to 5pm - training will be shorter hours for the first few weeks (9am to 4:30pm)
$20/hr starting pay
Asheville, NC
2448
1979 Hendersonville Road
Suite B
Asheville, NC 28803
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