Located in Fayetteville, NC
Pay: 20
Job Full Description
Job Title: Installer III – Lead Installer/Crew Lead
Location: Fayetteville, NC
Pay: $20.00 per hour
Job Type: Full-Time | 1st Shift
Position Overview: Leads the installation crew to deliver high-quality HVAC system installations safely, efficiently, and in compliance with code and manufacturer specifications. Ensures sold scope is executed correctly, communicates job progress issues early, and supports a premium customer experience from arrival through walkthrough.
Benefits:
- Competitive pay, depending on experience
- Overtime eligibility during peak season
- Profit sharing eligibility tied to install quality (callbacks), documentation compliance, and productivity
Key Responsibilities:
- Leaddaily installation execution: review job scope and notes, plan job sequence, assign crew tasks, and ensure safety standards
- Install and/or oversee installation of indoor/outdoor equipment, line sets, electrical connections (within licensing), condensate drainage, and related components per standards
- Verify equipment model match and accessories against sold scope; flag discrepancies immediately to Sale Manager before proceeding
- Coordinate logistics and materiels: confirm equipment delivery, ensure all parts are on-hand, and request missing materials early to prevent delays
- Perform/verify star-up procedures, thermostat configuration, and basic performance checks; ensure clean, labeled, and professional final appearance
- Complete customer walkthrough: explain system operation, filter maintenance, thermostat use, and warranty/service expectations; answer questions professionally
- Document installation thoroughly in ServiceTitan: photosw, serial numbers, job notes, and completed install checklist
- Train and mentor Installer I/II team members; enforce workmanship standards and jobsite discipline.
- Maintain jobsite cleanliness and property porotection; ensure debris removal and customer space restored at completion
- Identify install process improvements and recurring issues; provide feedback to Sales Manager for scope/sell improvements and to Service/Office teams for handoff improvements
Qualifications:
- 7+ HVAC installation experience with strong quality record
- Demonstrated crew leadership and customer communication skills
- Strong knowledge of residential system configurations, code basics, and manufacturer installation standards
- EPA 608 certification preferred (role-dependent)
Requirements and Working Conditions:
- Valid driver’s license with acceptable record
- Ability to lift heavy equipment and work in attics/crawlspaces/outdoors; extended standing, kneeling, and ladder work
- Ability to work overtime and weekends during peak season as needed
- Must follow safety policies and maintain professional appearance and conduct
#FNC
Fayetteville, NC
1420
894-E Elm Street
Fayetteville, NC 28303
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