HIFD1
Located in Bartlesville, OK
Pay: $12, DOE
Job Full Description
Hotel Front Desk starting at $12/hr more depending on experience
Hours
1st shift- Monday – Friday (some Saturdays) 7am-3pm
Job Summary
We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment. The Front Desk Agent will play a crucial role in guest relations and contribute to the overall success of our hospitality operations.
Responsibilities
- Greeting guests as they arrive
- Verify guest information (ID, booking details)
- Handle guest inquiries, requests, and complaints with professionalism and courtesy.
- Manage reservations and maintain accurate records in the hotel management system.
- Conduct night audits as required, ensuring all financial transactions are accurate.
- Provide information about hotel services, local attractions, and amenities to enhance guest experiences.
- Maintain cleanliness and organization of the front desk area.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Process payments and manage cash handling procedures effectively.
- Uphold high standards of phone etiquette when responding to calls or messages.
Experience
- Previous experience in front desk operations or guest services within a hotel or hospitality setting is preferred. PEP system preferred
Call our office for more information or a more detailed list of requirements.
Bartlesville, OK
2003
4029 SE Nowata Road
Bartlesville, OK 74006
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