Located in Albany, OR
Pay: 15.55
Job Full Description
Front Desk AssociatePay: $15.55/hourSchedule: Weekend availability is required.
We are seeking a friendly, dependable Front Desk Associate to provide excellent customer service and create a welcoming experience for hotel guests. This role is responsible for handling front desk operations, assisting guests with reservations and check-in/check-out, and supporting daily hotel operations.
Responsibilities:
Greet guests and complete check-in and check-out procedures using the property management system.
Process payments and maintain accurate guest account information.
Answer phones, take reservations, and assist guests with questions about rooms, rates, amenities, and local information.
Assign guest rooms, manage arrivals, and accommodate special requests whenever possible.
Assist guests with safety deposit boxes and follow proper key control and security procedures.
Communicate with housekeeping regarding room status and guest needs.
Maintain a clean, organized, and well-stocked front desk area.
Handle lost and found items according to hotel procedures.
Follow emergency, safety, sanitation, and health guidelines.
Assist with administrative tasks and special projects as needed.
Cross-train and provide support in the breakfast service area when needed.
Qualifications:
Previous customer service or front desk experience is preferred but not required.
Strong communication and organizational skills.
Comfortable using computers and learning hotel management software.
Ability to multitask in a fast-paced environment while maintaining a positive attitude.
Dependable with excellent attention to detail.
Must be available to work weekends.
Albany, OR
1947
2250 Southeast 14th Avenue
Suite A
Albany, OR 97322
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