Located in Portland, OR
Pay: $19.00/HR
Job Full Description
Job Title: Remote Call Center Representative (Bilingual – English/Spanish Required)
Department: Pharmacy Operations – Script Processing Team
Employment Type: Full-Time
Pay Rate: $19/hour
Location: Fully Remote (Oregon only)
Schedule: Monday – Friday, 8-hour day shifts between 5:00 AM – 5:00 PM
What You’ll Do:
- Make outbound calls to veterinary clinics regarding unprocessed prescription requests
- Accurately and consistently document call outcomes
- Maintain high productivity and stay actively engaged in the call queue while logged in
- Handle all conversations with kindness, empathy, and professionalism, even when speaking with stressed or challenging contacts
Must-Have Qualifications:
- Bilingual – Fluent in English and Spanish
- Previous call center experience
- Remote work experience in a structured, performance-driven environment
- Experience in a veterinary clinic or veterinary call center preferred
Additional Details:
- Fully Remote – All necessary equipment will be provided. Equipment must be returned if employment ends.
- Day Shifts Only – Choose any consistent 8-hour shift between 5:00 AM and 5:00 PM Pacific Time
- Example: 8:00 AM – 5:00 PM (1-hour lunch) or 8:00 AM – 4:30 PM (30-minute lunch)
- This is not a flexible remote position – You are expected to remain present, productive, and engaged throughout your scheduled shift
- The team is small and fast-paced, with high expectations around attendance, punctuality, and performance
About us:
Express Employment Professionals works with job seekers to help find the right job for their skills and experience. We have a variety of jobs available, including full-time, part-time, and temporary positions. As one of the leading staffing companies in North America, Oregon, and Gresham, we’re ready to help you take the next step in your career.
Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.
In compliance with applicable federal, Oregon, and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information, or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.
Gresham, OR
2101
1201 SE 223rd Ave
Suite 120
Gresham, OR 97030
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