Located in Portland, OR
Pay: $22.00 - $23.00 per hour
Job Full Description
Front Desk Resident Advocate
Location: Portland (Onsite)
Pay: $22.00–$23.00/hour
About the Role
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Support a safe, welcoming housing environment
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Serve as front desk presence and first point of contact
Key Responsibilities
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Answer phones, greet residents/guests, check in visitors
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Respond to resident needs and document interactions
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Monitor security cameras and respond to emergencies
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Conduct building walkthroughs and maintain common areas
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Report maintenance issues and complete shift summaries
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Use de-escalation techniques and support resident programs
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Collaborate with team and maintain accurate records
Qualifications
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Customer service and strong communication skills
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Experience with behavioral health or homelessness preferred
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Ability to stay calm under pressure and problem-solve
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Trauma-informed approach, empathy, and professionalism
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Basic computer skills
Work Environment
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Onsite with varying shifts (day, swing, night)
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Occasional lifting up to 25 lbs
Why Join Us
Portland (East), OR
1003
10011 SE Division
Suite 102
Portland, OR 97266
Apply Now Email Us