SEC2
Located in Franklin, TN
Pay: $18
Job Full Description
Key Responsibilities:
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Manage large amounts of incoming phone calls
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Generate sales leads
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Identify and assess customers’ needs to achieve satisfaction
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Build sustainable relationships and trust with customer accounts through open and interactive communication
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Provide accurate, valid and complete information by using the right methods/tools
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Meet personal/customer service team sales targets and call handling quotas
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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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Keep records of customer interactions, process customer accounts and file documents
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Follow communication procedures, guidelines and policies
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Take the extra mile to engage customers
Experience Required:
- Proven customer support experience or experience as a Client Service Representative
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Job Order Number: SEC2
APPLY NOW IF YOU ARE INTERESTED!
Apply in Person at:
1113 Murfreesboro Rd. Suite 415, Franklin, TN 37064
or 1100 Nashville Hwy, Columbia, TN 38401
Apply by phone, please call: (615) 791-8004
Express Employment Professionals is a full service staffing agency in Franklin, TN whose mission is to match quality associates with the best companies for optimal job placement. We have job opportunities for general and skilled laborers as well as technical, industrial, and clerical positions. Every day, our consultants strive to make positive impacts in our employees' and clients' lives by being the answer to their workforce questions. With our exceptional resources and unique pool of workers, you will agree with us when we say that we are the ideal employment agency in middle Tennessee! FranklinTN@Expresspros.com. For fastest assistance, please call us at (615) 791-8004!
Franklin, TN
1636
1113 Murfressboro Road
Suite 415
Franklin, TN 37064
Apply Now Email Us