Job Details

On-Site Customer Service Support Representative / $25 April 23, 2025

MC225

Located in spring hill, TN

Pay: $25

Job Full Description

Overview:

The On-Site Customer Support & Sales Representative will be responsible for managing product quality at the customer’s facility, resolving quality related issues, and fostering a strong working relationship with the client. The role will also involve sales-related activities, including collecting & identifying customer requirements

Responsibilities:

  • Conduct on-site product inspections and quality control at the customer's facility.
  • Monitor the production process and observe the quality inspection process.
  • Respond quickly and effectively to quality issues and customer complaints, conducting root cause analysis.
  • Work closely with the customer's QC dept. to solve issues and manage corrective actions.
  • Communicate quality issues and improvement plans with internal teams and document progress.
  • Collect, analyze, and report quality-related data
  • Establish and maintain positive relationships with customers through continuous communication and requirement analysis.
  • Gather and analyze customer requirements for new projects and products.
  • Collect and relay customer’s feedback to improve products and services.
  • Identify new business opportunities and engage in pre-sales activities.
  • Collecting information of market & competitor.
  • Daily report of inventory and scheduling of delivery
  • Monitoring usage and promoting consumption

Qualifications:

  • Ability to communicate effectively with customers.
  • Proficiency in MS Office (Excel, PowerPoint, Word).
  • Self-motivated with a strong sense of responsibility

Job order number: MC225

 

APPLY NOW IF YOU ARE INTERESTED!

Apply in Person at:

1113 Murfreesboro Rd. Suite 415, Franklin, TN 37064
or 1100 Nashville Hwy, Columbia, TN 38401

Apply by phone, please call: (615) 791-8004

Express Employment Professionals is a full service staffing agency in Franklin, TN whose mission is to match quality associates with the best companies for optimal job placement. We have job opportunities for general and skilled laborers as well as technical, industrial, and clerical positions. Every day, our consultants strive to make positive impacts in our employees' and clients' lives by being the answer to their workforce questions. With our exceptional resources and unique pool of workers, you will agree with us when we say that we are the ideal employment agency in middle Tennessee! FranklinTN@Expresspros.com. For fastest assistance, please call us at (615) 791-8004!

Franklin, TN
1636
1113 Murfressboro Road
Suite 415
Franklin, TN 37064

Apply Now Email Us

Close